Logistics Support

Headquartered in the Pacific Northwest, Wyld produces cannabis edibles and beverages using real fruit and natural flavors. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across all of Canada, with more launches on the horizon. Our CBD line is available nationwide.

About the role

As a Logistics Support team member, you are responsible for maintaining positive customer relations and play a key role in representing the Wyld brand. This front-facing role provides direct support to Wyld’s clients and customers, ensuring strong ties through timely product delivery, excellent customer service, relationship maintenance, and clear communication of account-related items to the sales team. You will also serve as a subject matter expert on company background and product knowledge.

This role requires a flexible schedule and the ability to excel in a fast-paced environment while managing deadlines and adaptability.

Responsibilities

• Product Delivery and Payment Collection
  • Comply with traffic legislation and demonstrate safe driving habits
  • Conduct pre-trip vehicle inspections before loading product
  • Ensure safety and security during loading and unloading
  • Deliver orders following detailed route instructions within state territory
  • Unload goods and review deliveries with clients to ensure accuracy
  • Accurately manage monetary transactions
• Brand Ambassador
  • Merchandising and relationship building at accounts
  • Represent and promote Wyld at events, partnerships, and promotional opportunities
  • Educate customers, consumers, and budtenders about the brand and products
  • Lead budtender education sessions at dispensaries
  • Maintain in-depth knowledge of all Wyld products, pricing, and nuances
• Administrative and Support Duties
  • Execute daily reporting into CRM, mileage, and expense reporting
  • Maintain internal logs for vehicle, SWAG checkout, and other tasks
  • Assist Sales Account Managers by providing marketplace feedback and assessing industry trends
  • Communicate clients' needs through appropriate channels
  • Maintain ongoing communication with Logistics Managers and log feedback into CRM
  • Understand and adhere to state-level regulations and internal policies
  • Support fulfillment and inventory activities such as picking, packing, labeling, and staging orders
  • Perform additional tasks as assigned based on business needs

Requirements

• 1+ year of delivery driving experience preferred
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce is a plus
• Strong attention to detail
• Active state-issued driver’s license and clean driving record
• Reliable personal vehicle for marketing events (mileage reimbursed at federal rate)
• Effective verbal and written communication in English; bilingual proficiency preferred
• Must be 21 years or older, per state regulations
• Must obtain state-required cannabis permits, licenses, and/or certifications
• ServSafe Food Handler’s Card preferred
• Willingness to submit to a background check, including a motor vehicle report
• Basic mathematical skills (addition, subtraction, multiplication, division)
• Ability to drive in state territory using company or personal vehicle, with occasional overnight stays (lodging and meals covered by company)

Benefits

• Competitive hourly wage of $25.75–$31.05
• 11 paid holidays
• 120 hours of PTO
• 401K retirement plan
• Fully paid health, dental, and vision insurance