Logistics Support

Headquartered in the Pacific Northwest, Wyld produces cannabis edibles and beverages using real fruit and natural flavors. Our company ethos is founded in strong values and our Pillars of Commitment to communities and the Earth. Our team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across Canada, with more launches on the horizon. Our CBD line is available nationwide.

About the role

As Logistics Support, you are responsible for maintaining positive customer relations and representing the Wyld brand. This front-facing role provides direct support to Wyld’s clients and customers, ensuring strong ties through timely product delivery, excellent customer service, relationship maintenance, and clear communication of account-related items to the sales team. You will also serve as a subject matter expert on company background and product knowledge.

This role requires a flexible schedule and may include overnight stays for longer routes (lodging and meals covered by the company).

Responsibilities

• Comply with traffic legislation, prioritize road safety, and demonstrate safe driving habits.
• Conduct pre-trip vehicle inspections before loading product and departing for deliveries.
• Ensure the safety and security of the loading and unloading process.
• Deliver orders following detailed route instructions within state territory.
• Unload goods and review deliveries with clients to ensure products meet their needs.
• Accurately manage monetary transactions.
• Act as a Brand Ambassador by merchandising and building relationships at accounts.
• Represent and promote Wyld at events, partnerships, and promotional opportunities.
• Educate customers, consumers, and budtenders about the brand and products.
• Lead budtender education sessions at dispensaries.
• Maintain in-depth knowledge of all Wyld products, pricing, and nuances.
• Execute administrative tasks, including daily CRM reporting, mileage and expense tracking, and internal logs for vehicle and SWAG checkout.
• Assist Sales Account Managers by providing marketplace feedback, assessing industry trends, and communicating client needs.
• Maintain ongoing communication with Logistics Managers and log all feedback and daily tasks into the company CRM.
• Understand and adhere to state-level regulations and internal policies to ensure proper field execution.
• Support fulfillment and inventory activities, such as picking, packing, labeling, and staging outgoing orders.
• Perform additional tasks and duties as assigned based on business needs.

Requirements

• 1+ year of delivery driving experience preferred.
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce is a plus.
• Strong attention to detail.
• Active state-issued driver’s license and a clean driving record.
• Reliable personal vehicle for marketing events (mileage reimbursement provided at the federal rate).
• Effective verbal and written communication skills in English; bilingual proficiency preferred.
• Must obtain state-required cannabis permits, licenses, and/or certifications.
• ServSafe Food Handler’s Card preferred.
• Willingness to submit to a background check, including a motor vehicle report.
• Must be 21 years of age or older, as required by state regulations.
• Basic mathematical skills: addition, subtraction, multiplication, and division.

Pay

$24.75 - $30.05 per hour.

Benefits

• Competitive hourly wage.
• 11 paid holidays.
• 120 hours of PTO.
• 401K retirement plan.
• Fully paid health, dental, and vision insurance.