Logistics Supervisor

About the role

The Logistics Supervisor at Wenger Corporation's Syracuse location plays a crucial part in ensuring an exceptional customer experience by managing day-to-day inbound and outbound logistics activities. This role involves hands-on operations, planning, coordination, and support across various departments.

Responsibilities

• Perform daily shipping and receiving activities, including picking, packing, unloading, labeling, and system transactions
• Coordinate and execute shipments to dealers and contract job sites, ensuring accurate documentation, packaging, and on-time delivery
• Process and verify shipping and receiving transactions in Epicor (e.g., shipments, receipts, transfers)
• Troubleshoot and resolve routine issues related to shipments, materials, and documentation
• Plan, schedule, and prioritize daily shipping and receiving activities to meet production and customer requirements
• Arrange, coordinate, and support transportation services and freight activity to balance cost and service performance
• Partner with Production, Sales, Purchasing, and Project Management to align on schedules, staging needs, and delivery requirements
• Communicate with carriers, vendors, and internal stakeholders to resolve delays or service issues
• Oversee receiving operations, including verification of material counts, inspection for damage or quality concerns, and proper identification and staging
• Maintain organized staging areas to support efficient material handling and shipment readiness
• Provide day-to-day direction, work assignment, and hands-on support to Shipping, Receiving, and Painting team members
• Lead by example in productivity, quality, and safe work practices
• Support onboarding, training, and skill development of team members
• Provide coaching and performance feedback; support time/attendance and participate in progressive discipline in partnership with HR and in alignment with company policy
• Maintain appropriate documentation related to training, performance, and attendance
• Promote and reinforce safe work practices; participate in safety tours, committee activities, and required training
• Ensure housekeeping and safe material handling standards are maintained
• Support adherence to QMS procedures and work instructions; identify nonconformities and initiate corrective actions (CARs/SCARs) as needed
• Ensure shipping and receiving processes meet quality and compliance standards
• Identify opportunities to improve efficiency, reduce manual work, and streamline shipping and receiving processes
• Participate in continuous improvement initiatives such as process mapping, standard work, and workflow optimization
• Provide input on tools, systems (ERP/WMS), and process improvements to enhance team effectiveness

Requirements

• High School Diploma or GED required
• 5+ years of experience in shipping/receiving, logistics, or warehouse operations in a manufacturing environment
• Proficiency with ERP/MRP systems (Epicor preferred), including accurate shipping and receiving transactions
• Strong understanding of shipping, receiving, and logistics coordination practices
• Knowledge of material handling equipment and safe load securement practices
• Comfort with data, systems, and openness to new technologies or process improvements
• It would be great if you also have:
• Acegreeement or equivalent experience
• Prior experience leading, coordinating, or training others (formal or informal leadership)
• Familiarity with industrial painting processes as it relates to production flow and scheduling
• Forklift operation (or ability to obtain)
• Hoist and crane operation (or ability to obtain)

Qualifications

• Associate degree or equivalent experience

Skills

• Data management
• Systems proficiency (ERP/MRP)
• Leadership and team management
• Material handling and safe load securement
• Communication and stakeholder engagement
• Problem-solving and troubleshooting
• Continuous improvement and process optimization

Benefits

• Paid Time Off
• 9 Paid Holidays
• Generous Profit Sharing
• Medical, Dental, and Vision Insurance
• Spending Accounts - HSA, FSA, DCFSA
• Company Paid Short-term and Long-term Disability Insurance
• 401k Retirement Plan with Company Match
• Company Paid Life Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Tuition Reimbursement Program