Logistics Supervisor

About the role

The Commercial Supervisor oversees the crew and move process specified in a commercial job scope of work. The supervisor acts as the point of contact with the client, directs the order and assignment of work duties, and coordinates with the company sales and operations staff.

Responsibilities

• Crew Supervision and Staffing:
  • Supervise all O&I staff on job sites
  • Assist with the dispatch of commercial crews
  • Schedule employees based upon work load
  • Recruit, hire, train commercial service personnel
  • Act as liaison between Suddath's crew and the commercial customers
  • Recruit and train future project managers
• Job Supervision and Customer Interaction:
  • Manage, document, and communicate job changes to appropriate parties
  • Perform on-site customer demonstrations and coaching
  • Setup labeling and placard system for commercial relocations
  • Serve as on-site project supervisor
  • Perform Quality Control (QC) visits; set and monitor work performance standards
  • Follow the IOMI training methods and guidelines
  • Perform pre-move and post-move walk-thru for commercial projects
  • Work with the warehouse staff to implement an inventory control system for commercial equipment to insure the safe use, return, check in, repair and replacement of Suddath equipment
  • Act as liaison between sales, operations, and crews
  • Manage commercial warehouse projects

Requirements

• 2-5 years experience as a Supervisor, Commercial products experience preferred
• Experience in shipping, receiving and storage activity required
• Experience working in a computerized inventory management system
• Strong work ethic and ability to multitask
• Good oral communication skills
• Strong organizational skills and attention to detail
• Excellent people skills, ability to work with both internal and external customers
• High energy, enthusiastic perspective with a strong desire for self-improvement and advancement
• Forklift certified; driver qualified
• Must have the ability to work nights and weekends

Qualifications

• Education/Experience: High school or G.E.D. degree; five to seven years related experience and/or training in office moving and furniture planning; or equivalent combination of education and experience
• Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Math Ability: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Computer Skills: Knowledge of Microsoft Office suite, ability to learn and effectively use move management software, timekeeping and other software applications used in the daily performance of job duties

Pay

The starting pay for this role will be $24.50/hr. This role will be eligible for a monthly phone stipend. The pay rate for the successful candidate will depend on geographic location.