Logistics Supervisor
Job Summary
The Logistics Supervisor leads all inbound and outbound shipping operations, ensuring customer orders are processed on time and in full. This role is responsible for driving accuracy, efficiency, and continuous improvement across warehouse and transportation activities while maintaining strong service levels and cost control. The Logistics Supervisor partners closely with operations, customer service, and planning teams to keep product moving smoothly from receipt through delivery.
About the Role
We’re the nationwide leader in home gardening and have been inspiring gardeners for over 150 years. As a privately owned seed, plant, and garden goods company, we reach millions of gardeners each year across retail, direct-to-consumer, and e-commerce channels. At Burpee, we’re driven by quality, innovation, and a deep passion for helping people grow successfully at home. Our brand is one of the most recognized and trusted names in gardening, built on generations of expertise and a commitment to excellence. This is your chance to join a company with a rich legacy, a loyal customer base, and a team that takes pride in helping gardens, and careers, grow.
Essential Duties
- Negotiate contracts with suppliers, carriers, and other service providers.
- Manage the flow of goods through the entire supply chain process for a multi-channel operation.
- Ensure on-time and in-full shipments for the organization’s various shipping methods.
- Oversee the scheduling and routing of external vendor shipments while coordinating with internal resources to ensure on time delivery.
- Manage logistical plans with external partners, including forecasting trailer needs and delivery routes.
- Partner with Warehouse and Operations team members for efficient trailer and space utilization.
- Partner with the Warehouse and Operations team members on daily execution of processing orders for shipments.
- Manage the process of compliance chargebacks and appeals with customers and logistics partners.
- Manage and maintain logistics policies, procedures and plans.
- Manage and monitor the supply chain metrics while identifying cost savings opportunities.
- Work with loading and warehouse personnel to ensure shipments and cost targets are met.
Minimum Requirements
- Five years of management experience in logistics coordination
- Bachelor's degree in business discipline or logistics strongly preferred
- Strong customer orientation and problem-solving skills
- Proven proficiency in a warehouse environment
- Great interpersonal skills
- Computer skills - Proficient in Microsoft Word, Outlook, Excel (advanced), etc.
- Ability to prioritize, solve complex problems and plan short and long term
- Excellent communication and time management skills
- Self-motivated
- Ability to multi-task and meet deadlines in a fast-paced environment
Benefits
- Medical, Dental, Vision
- Health Reimbursement Account
- 401(k) Plan with company match
- Generous Paid Time Off
- Employee Assistance Program
- Tuition Reimbursement
- Training and Development
- Short / Long Term Disability
- Life Insurance
- KASHABLE loan program
- Free garden vegetables from our farm from June to September!
Why Join Us?
- Own a Critical Function
- Lead the logistics operation that directly impacts customer satisfaction and overall business performance
- Build Smarter Systems
- Identify inefficiencies, strengthen processes, and drive improvements that increase accuracy, speed, and cost control
- High Visibility Impact
- Partner across operations, planning, and customer service in a role that connects the business from dock to delivery
- Shape What’s Next
- Help build scalable processes and infrastructure as we continue to grow and evolve