Logistics Supervisor

Key Responsibilities

• Supervise and lead the shipping and receiving team, including scheduling, training, and performance evaluations.
• Foster a culture of continuous improvement and teamwork within the department.
• Monitor workloads and staffing levels to ensure adequate coverage to meet operational demands.
• Oversee daily operations related to shipping, receiving, and material handling.
• Ensure timely and accurate processing, receiving, and shipping of goods in accordance with company and customer requirements.
• Monitor inventory levels and reconcile discrepancies in coordination with inventory control teams.
• Ensure accurate and timely shipment of outbound orders in compliance with customer requirements and company policies.
• Cook with carriers, vendors, and freight forwarders to schedule shipments and negotiate costs.
• Track and troubleshoot any shipping delays, damages, or issues in transit.
• Coordinate the receipt of inbound materials and verify shipment accuracy (quantity, quality, and condition).
• Ensure proper documentation and data entry in the warehouse management system (WMS) or ERP.
• Create and maintain key performance indicators (KPIs) to measure performance and identify areas for improvement.
• Maintain and enforce warehouse safety standards and procedures, ensuring compliance with OSHA regulations.
• Evaluate and implement best practices to maintain a safe working environment for all employees.
• Serve as a liaison between departments such as procurement, production, and customer service.
• Responsible for updating stakeholders on delivery ETAs, issues, or disruptions.
• Manage systems used for shipping, receiving, and inventory management (e.g., ERP, WMS software).
• Ensure operational data is properly documented and accessible for audits.

Qualifications

• Bachelors in Business Administration, Supply Chain Management, or a related field and six (6) years or more of related experience; Masters and four (4) years or more experience; High School Diploma/GED and experience accepted in lieu of a degree.
• Minimum of 3 -5 years of experience in shipping, receiving, or warehouse operations, ideally in a supervisory or managerial capacity.