Logistics Supervisor

Responsibilities

• Utilize independent judgment to create and monitor delivery, service, and non-production plans, ensuring the efficient use of service center resources to achieve desired outcomes.
• Leverage routing technology to effectively plan and dispatch resources to meet forecasted delivery demand while addressing customer needs.
• Identify deficiencies in forecasting data and collaborate with drivers, managers, and peers to make data-driven adjustments and ensure accurate planning.
• Partner with the General Manager on initiatives to reduce operational expenses and optimize the use of assets within the service center.
• Use critical thinking to improve replenishment targets, minimizing occurrences of early or late deliveries.
• Regularly monitor and evaluate service quality, adhering to productivity standards and ensuring exceptional customer service.
• Prioritize safety by taking immediate action on any safety-related deficiencies or incidents, ensuring a safe working environment for all team members.
• Serve as the on-call manager within the service center rotation, as requested.
• Attend Logistics collaboration meetings to stay informed on technology trends, industry best practices, and process improvements.
• Oversee tank monitor population, including portal maintenance, reports, alerts, and data integrity.
• Participate in a mentorship program with Logistics Supervisors to refine analytical and efficiency skills.
• Collaborate with district managers to ensure vehicle and personnel compliance, ensuring resources are effectively used to meet delivery targets.
• Work closely with operations managers and supervisors to align employee schedules with demand and customer requirements.
• Measure individual performance against company Key Performance Indicators (KPIs), driving continuous improvement and accountability.
• Contribute to projects outside the standard scope of responsibilities as needed, supporting company-wide goals and initiatives.

Qualifications

• Bachelor’s degree in logistics, supply chain, transportation management, or related field.
• One to three years of work-related experience, with experience in logistics, supply chain, or transportation preferred.
• Excellent technical judgment and the ability to apply independent evaluation, creativity, and latitude in making decisions.
• Possess a high level of motivation, customer focus, and a continuous improvement mentality.
• Excellent interpersonal, communication, analytical, and time management skills.
• Strong skills in Microsoft Office applications including Word, Excel, PowerPoint, and Access.
• Ability to formulate and direct data analyses pertaining to field operations processes to identify problems and resolutions.
• Demonstrated ability to devise innovative solutions to problems.
• Ability to plan in detail and communicate the detailed plan.
• Ability to organize, lead, motivate, and care for all personnel involved in material operations.
• Ability to thrive in a constantly changing chaotic environment and consistently meet tight deadlines.