Logistics Specialist (Weekend Nights F-M 7p-7a)

About the role

Position Summary Continental Expedited Services (CES) is seeking a driven, customer-focused Logistics Specialist to join our Operations team. This is a revenue-generating, cradle-to-grave logistics position responsible for managing transportation activity from the initial customer opportunity through successful delivery and shipment closeout. This position supports domestic and cross-border transportation across US-US, US-MX, MX-US, and MX-MX lanes. Because this role provides critical overnight and weekend coverage, the successful candidate must be comfortable making sound operational decisions independently, managing time-sensitive freight, and responding quickly to changing customer and carrier needs.

Responsibilities

• Respond to customer freight opportunities, prepare competitive pricing, negotiate rates, and follow up on outstanding quotes.
• Manage awarded shipments from acceptance through final delivery while maintaining proactive customer communication.
• Source and secure qualified carrier capacity using company assets, partner carriers, and brokerage resources.
• Negotiate carrier rates while balancing service requirements, available capacity, and gross-margin expectations.
• Dispatch shipments and communicate pickup, delivery, appointment, and customer requirements to carriers and drivers.
• Track active shipments and provide timely pickup, in-transit, delay, and delivery updates.
• Identify potential service failures and respond to carrier fall-offs, breakdowns, missed appointments, delays, and other shipment exceptions.
• Coordinate US/Mexico cross-border shipments, including carrier handoffs, documentation flow, customs-broker coordination, and border activity.
• Maintain accurate shipment information, pricing, statuses, documentation, and operational notes within the TMS and applicable portals.
• Provide complete shift handoffs for unresolved or time-sensitive issues requiring continued monitoring.

Requirements

• Ability and willingness to consistently work Friday-Monday, 7:00 PM-7:00 AM.
• Strong written and verbal communication, customer-service, negotiation, and problem-solving skills.
• Ability to work independently and make sound decisions in a fast-paced, time-sensitive environment.
• Ability to manage multiple active shipments and competing priorities simultaneously.
• Strong organizational skills and attention to detail.
• Comfortable communicating directly with customers, carriers, drivers, and internal teams.
• Proficiency with Microsoft Office, email, transportation systems, customer/carrier portals, and similar business technology.

Physical Requirements: Ability to perform prolonged computer-based work using standard office equipment; ability to communicate effectively in person, by telephone, and electronically; ability to move within the office and occasionally lift or carry files, records, or office materials up to approximately 20 pounds; regular and reliable attendance onsite is an essential requirement of the role due to the time-sensitive nature of transportation operations and customer service responsibilities.

Skills

• Previous experience in freight brokerage, expedited transportation, dispatch, carrier sales, logistics, or transportation operations.
• Experience in asset-based and/or brokerage transportation environments.
• Experience with US/Mexico cross-border transportation.
• Experience negotiating customer and/or carrier transportation rates.
• Familiarity with customs-broker coordination and cross-border transportation documentation.
• Bilingual English/Spanish communication skills.

Schedule

Friday through Monday, 7:00 PM to 7:00 AM.