Logistics Specialist (Night Shift T-F 7p-7a)
About the role
About CES Continental Expedited Services is a North American logistics partner built for urgency. We move time-critical freight across the United States, Mexico and Canada through asset-based capacity, freight-forwarding expertise, technology and a strong partner network. Our work depends on people who communicate clearly, follow through and keep improving the way we serve customers and one another.
Continental Expedited Services (CES) is seeking a driven, customer-focused Logistics Specialist to join our Operations team. This is a revenue-generating, cradle-to-grave logistics position responsible for managing transportation activity from the initial customer opportunity through successful delivery and shipment closeout. This position supports domestic and cross-border transportation across US-US, US-MX, MX-US, and MX-MX lanes. Because this role provides critical overnight and weekend coverage, the successful candidate must be comfortable making sound operational decisions independently, managing time-sensitive freight, and responding quickly to changing customer and carrier needs.
Responsibilities
- Respond to customer freight opportunities, prepare competitive pricing, negotiate rates, and follow up on outstanding quotes.
- Manage awarded shipments from acceptance through final delivery while maintaining proactive customer communication.
- Source and secure qualified carrier capacity using company assets, partner carriers, and brokerage resources.
- Negotiate carrier rates while balancing service requirements, available capacity, and gross-margin expectations.
- Dispatch shipments and communicate pickup, delivery, appointment, and customer requirements to carriers and drivers.
- Track active shipments and provide timely pickup, in-transit, delay, and delivery updates.
- Identify potential service failures and respond to carrier fall-offs, breakdowns, missed appointments, delays, and other shipment exceptions.
- Coordinate US/Mexico cross-border shipments, including carrier handoffs, documentation flow, customs-broker coordination, and border activity.
- Maintain accurate shipment information, pricing, statuses, documentation, and operational notes within the TMS and applicable portals.
- Provide complete shift handoffs for unresolved or time-sensitive issues requiring continued monitoring.
Requirements
- Ability and willingness to consistently work Friday-Monday, 7:00 PM-7:00 AM.