Logistics Specialist - Lehighton, PA

Your Role

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution; communication through email and telephone with PARS staff, Independent Contractors (ICs) and pickup and delivery contacts; and maintaining accurate data in each order tracked in our CRM. This position must function during core business hours and is located on-site at the field office.

Day-to-Day Responsibilities

• Manage execution of customer orders:
  • Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.
  • Ensure orders are efficiently executed through “linking” of multiple orders.
  • Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/registration, and vehicle placement into storage.
• Communicate timely by email, telephone and CRM with PARS staff, ICs and pickup and delivery contacts, escalating issues to management as appropriate.
• Create tasks and follow through to maintain accurate time sensitive notes.
• Ensure compliance with PARS policies and procedures.
• Ensure adherence to applicable DOT regulations and Federal, State and Local laws.

Additional Requirements

• Valid Driver’s License
• Clean Driving record
• Must be able to park vehicle into tight spot
• High School Diploma or equivalent
• 2+ years of logistics experience focused on the movement of inventory from point of origin to destination or a related discipline
• Advanced Microsoft Office and CRM
• Comfortable working in a fast-paced office environment while multi-tasking, being detail oriented.
• Sensitive to communicating accurate information (both verbal and written)
• Manage several concurrent projects with high attention to detail and accuracy.
• Enjoy being part of a cooperative and considerate team.

Pay

$20/hr with opportunities for advancement

Physical Demands

Candidates must be capable of performing the physical demands of the role, including prolonged standing and walking, frequent movement between locations, and working outdoors in a variety of weather conditions.