Logistics Specialist – Last Mile Operations

About the role

As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Requirements

• 1 year of logistics experience

Qualifications

• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Benefits

• Competitive pay
• Paid time off includes:
  • Up to 8 holidays
  • Up to 2 floating Diversity Days
  • Hourly: Earn up to 13 days PTO
  • Salary: Earn up to 15 days PTO
  • Up to 40 hours bereavement leave
  • Up to 16 hours volunteer time
  • Jury duty
  • At least 2 weeks family bonding leave
  • Up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Pay

Compensation for this role is $20–$21 per hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.