Logistics Specialist

Overview

As a Logistics and Inventory Specialist, you’ll play a vital role in keeping Wayfair’s Physical Retail operations running smoothly as we redefine the customer shopping experience. Your work, from managing inventory flow and conducting audits to processing shipments and resolving discrepancies, directly supports an exceptional, seamless experience for our customers.

What Does a Logistics & Inventory Specialist Do?

• Demonstrates Reliability: Be present and punctual for every shift to ensure we’re ready to support customers when it matters most. Communicate proactively about any unexpected events or issues.
• Ensure Inventory Accuracy: Conduct daily audits and maintain a robust Cycle Count Program to protect inventory integrity. Use scanning technology to track carton-level details such as condition, quantity, and location.
• Manage Inventory Performance: Monitor aging inventory, process markdowns, execute damage write-offs, and handle vendor returns for recalls, dead stock, and overstock. Use your inventory or e-commerce experience to optimize processes.
• Receive and Process Shipments: Unload and receive inventory carefully, including manual handling of large and heavy items. Record overages, shortages, and damages accurately.
• Proactively Monitor Systems: Utilize order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current. Regularly review Cycle Count data in Google Sheets to spot and fix gaps.
• Audit Operations: Perform regular and trigger-based audits on inbound and outbound shipments to ensure accurate processing and shipping.
• Collaborate Across Teams: Work closely with logistics leaders and other departments to streamline operations and maintain Wayfair’s high standards of operational excellence.
• Adapt and Problem-Solve: Own inventory challenges, drive solutions, and ensure smooth coordination between warehouse and retail teams in a fast-moving environment.
• Operate as “One Team”: You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

Education

• A High School Diploma or equivalent is required.

Experience

• Inventory Control Experience: 1 to 3 years of inventory control experience, preferably in retail.
• Distribution or Logistics Experience: 1+ year in distribution or logistics is preferred.

Physical And Environmental Requirements

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

Benefits

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type.
• Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

About Wayfair Inc.

We are a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters.

Equal Opportunity Employer

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Contact Information

If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.