Logistics Specialist

Responsibilities

• Plan and approve orders to maximize available capacity, including building multi-stop truckloads that align timing, geography, and customer needs
• Coordinate load tendering, shipment execution, and day-to-day operational communication to support timely and accurate delivery
• Track shipments from origin to destination, proactively identifying issues and driving solutions to maintain service levels
• Communicate regularly with agents, van operators, carriers, vendors, and customers via phone and email to coordinate logistics and resolve challenges
• SOURCE, SECURE, AND ASSIGN TRANSPORTATION CAPACITY ACROSS CARRIER NETWORKS AND BROCETRY PARTNERS TO SUPPORT SERVICE AND PROFITABILITY OBJECTIVES
• CORPORATE TRANSPORTATION EXECUTION ACTIVITIES INCLUDING DISPATCHING, CARRIER ASSIGNMENT, LOAD COVERAGE, ORDER UPDATES, SHIPMENT SCHEDULING, AND SERVICE EXECUTION
• MONITOR SHIPMENT ACTIVITY AFTER DISPATCH, INCLUDING PICKUP CONFIRMATIONS, SHIPMENT VISIBILITY, STATUS TRACKING, AND EXCEPTION MANAGEMENT
• PROACTIVELY IDENTIFY SERVICE DISRUPTIONS, DELAYS, CAPACITY CONSTRAINTS, AND OPERATIONAL ISSUES AND PARTNER CROSS-FUNCTIONALLY TO DRIVE RESOLUTION
• MONITOR SHIPMENT-LEVEL, CARRIER, AND AGENT PERFORMANCE TO SUPPORT PROFITABILITY AND EQUIPMENT UTILIZATION
• Negotiate pricing and payment terms with carriers and members to support margin and service objectives
• Support transportation activities across truckload (TL), partial truckload (PTL), less-than-truckload (LTL), and specialized freight movements, including commercial freight and specialty shipments
• Respond to quote requests, support re-quotes and pricing updates, and assist with service execution activities for customers and partners
• Utilize transportation systems, carrier portals, load boards, and operational tools to support transportation planning and execution activities
• Ensure compliance with company policies, departmental procedures, and transportation regulations, including FMCSA and DOT requirements
• Manage documentation processes including reporting, service paperwork, operational tracking, and related logistics documentation
• PARTNER WITH CROSS-FUNCTIONAL TEAMS TO RESOLVE COMPLEX ISSUES USING SOUND JUDGMENT AND DECISION-MAKING
• IDENTIFY OPPORTUNITIES TO IMPROVE WORKFLOWS, PROCESSES, COMMUNICATION, AND SERVICE OUTCOMES
• HANDLE ESCALATIONS AND SUPPORT TEAM PRIORITIES AS NEEDED

  Qualifications

  • Required: Bachelor’s degree in a related field or equivalent experience
  • 2–3 years of experience in transportation, logistics, brokerage operations, or a related field
  • Strong problem-solving skills with the ability to “put the pieces together” in complex operational scenarios
  • Ability to manage multiple priorities in a fast-paced, high-volume environment
  • Strong communication skills and willingness to build relationships across internal and external partners
  • High attention to detail, organization, and sense of urgency

  Benefits & Work Environment

  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off, holidays, and personal leave
  • Life insurance, disability coverage, and employee assistance programs
  • Professional development and growth opportunities
  • Collaborative, team-oriented culture within a respected leader in the moving and logistics industry

  Work Arrangement

  This role follows a standard Monday through Friday schedule (8:00 a.m. – 5:00 p.m.) and is primarily onsite.