Logistics Specialist

Schedule: Full Time Job Type: Hybrid Salary Type: Hourly Req #: 3465 About The Role Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support. This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team. This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office. What The Candidate Will Do Manage daily transportation execution activities for assigned customer accountsUtilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updatesCoordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performanceMonitor shipment activity and proactively resolve operational issues, delays, or service disruptionsSupport appointment scheduling and shipment visibility updatesCommunicate professionally with customers and internal stakeholders regarding shipment status and operational impactsAnalyze shipment and carrier performance trends to identify opportunities for service improvementLeverage routing guides and spot market options to support effective freight coverage and transportation solutionsAssist with resolving shipment data discrepancies and invoice-related issues within the TMSDocument and follow customer-specific operational procedures and workflowsPartner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes Basic Qualifications High school diploma or GED equivalent1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related fieldIntermediate proficiency with Microsoft Office Suite or Google Workspace Preferred Qualifications 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related fieldBachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related fieldExperience working within a Transportation Management System (TMS)Advanced proficiency with Microsoft Office Suite or Google WorkspaceExperience working in a customer-focused operational environment Benefits & Compensation For U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role. About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com. Candidate Privacy Notice Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice. EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.