Logistics Specialist

About the role

RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry with a vast network and commitment to solving challenges for shippers and carriers.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders into the Transportation Management System (TMS)
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Requirements

• 1 year of logistics experience
• General knowledge of the transportation industry

Qualifications

• High school diploma or equivalent
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Skills

• Strong organizational and attention to detail skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary based on shift requirements.