Logistics Planner
About the role
The Logistics Planner is the administrative and coordination backbone of Orca Bio's vein-to-vein logistics operation. This role keeps the daily machinery of patient-connected transport running, scheduling and adjusting runs, coordinating porters and third-party couriers, preparing time-critical batch paperwork, and maintaining the calendars, trackers, and communications that keep production planning and field teams aligned.
Responsibilities
- Reschedule, cancel, or delay runs in response to clinical, manufacturing, or transport changes, ensuring all downstream stakeholders are notified promptly.
- Prepare and send porter availability requests ahead of each scheduling cycle; consolidate responses to support run assignments.
- Schedule OrcaPorters against confirmed runs, balancing coverage, qualifications, and site-specific requirements.
- Complete OrcaLink entries for scheduled runs, ensuring records are accurate, current, and audit ready.
- Manage sample loop scheduling, including verifying bookings and handling ad hoc vendor communication to resolve gaps or conflicts.
- Submit 3PC requests for runs requiring third-party courier support, providing complete and accurate shipment details.
- Follow up on outstanding 3PC requests and confirm assignment of Orca Identifiers, escalating unresolved requests before they become time critical.
- Review NMDP itineraries for accuracy, feasibility, and alignment with batch timelines, flagging discrepancies for correction.
- Prepare and submit batch paperwork, including itineraries and TSA letters, ensuring documents are complete, compliant, and delivered ahead of transport windows.
- Create calendar tracking events for each batch to give production planning clear visibility into upcoming logistics activity.
- Track weather for the upcoming week across relevant routes and sites, surfacing risks that may require contingency planning or run adjustments.
- Draft and send weekly OrcaPort email program updates covering training announcements, operational reminders, and personnel updates.
- Serve as a reliable communication point between porters, vendors, and internal teams for routine scheduling and administrative matters.
- Reconcile receipts across Brex, Concur, and OrcaPorter expense submissions, resolving discrepancies and keeping expense records current.
- Process credit card pre-authorizations for hotel bookings supporting porter and courier travel.
Requirements
No prior biopharma experience is required. Comprehensive training is provided on all internal systems, courier protocols, and documentation requirements.
Qualifications
- 0–2 years of professional experience; internships, part-time work, or coursework in logistics, operations, business administration, or a related field are a plus but not required.
- Strong organizational skills and attention to detail; able to learn to manage multiple concurrent tasks with competing deadlines.
- Clear, professional written communication skills for courier-facing and internal correspondence.
- Comfort with everyday productivity tools (calendars, email, spreadsheets) and a demonstrated ability to pick up new software quickly; training provided on expense platforms (Brex, Concur) and all internal systems.
- Dependable and comfortable with time-sensitive work, including occasional off-hours flexibility when patient-connected shipments require it.
- Sound judgment under time pressure and willingness to own decisions during coverage periods once trained.
- A proactive, ask-questions-early mindset and genuine interest in building a career in logistics or biopharma operations.
Skills
- Strong organizational skills and attention to detail.
- Clear, professional written communication skills.
- Comfort with everyday productivity tools (calendars, email, spreadsheets).
- Sound judgment under time pressure.
- A proactive, ask-questions-early mindset.
Benefits
Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits.
Pay
$70,304 - $70,304 a year
Schedule
Monday - Friday (onsite) 8:00am - 5:00pm