Logistics Coordinator

Responsibilities

• Prepare and process shipping documents, including bills of lading, packing lists, and labels, ensuring all information is accurate and complete.
• Verify order accuracy by comparing system records with physical shipments to confirm correct items, quantities, and destinations.
• Enter, update, and maintain shipment data in internal systems to ensure real-time visibility and traceability of orders.
• Organize and maintain shipping records to support compliance requirements and audit readiness.
• Schedule carrier pickups and confirm delivery timelines to meet customer and operational deadlines.
• Communicate clear shipping instructions and any special requirements to carriers and internal teams.
• Track shipments proactively and provide status updates, resolving shipping discrepancies and delivery issues as they arise.
• Cook up and prioritize outbound shipments based on deadlines, client expectations, and operational constraints.
• Audit outbound shipments and inventory verification to support accurate stock levels and documentation.
• Respond promptly to shipping-related inquiries from internal teams and customers, providing clear and timely information.
• Provide tracking information and shipment updates to stakeholders to ensure transparency and alignment.
• Escalate issues that may impact delivery timelines to the appropriate parties and help drive timely resolutions.

Requirements

• 2–3+ years of experience in shipping, logistics, dispatch, transportation, supply chain, or clerical operations.
• Hands-on experience handling shipping documentation such as bills of lading, labels, and packing lists.
• Strong data entry accuracy with consistent and reliable use of internal systems.
• Basic proficiency in Microsoft Excel and Outlook.
• High attention to detail and accuracy in all aspects of shipment processing and documentation.
• Able to manage multiple priorities effectively in a fast-paced, high-volume environment.
• Strong communication skills to interact with carriers, internal teams, and customers.
• Teamwork skills to collaborate effectively with production, warehouse, and operations staff.
• Problem-solving mindset with a proactive approach to identifying and resolving issues.
• High school diploma or equivalent.

Qualifications

• 2–3+ years of experience in shipping, logistics, or clerical support roles is preferred.
• Experience with ERP or warehouse management systems (WMS).
• International shipping experience and familiarity with international shipping requirements.
• Experience working in a warehouse or production environment.
• Background in customer service, shipping and receiving, freight, or operations support.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong organizational skills to manage documentation, records, and multiple concurrent shipments.