Logistics Operations Manager

Meta is seeking an experienced Logistics Operations Manager to lead Connectivity Capacity Deployment Operations — the end-to-end logistics engine that gets data center hardware from Meta's distribution network into deployed, live capacity. Sitting at the intersection of warehousing, transportation, 3PL management, and deployment planning, you will build strong partnerships with internal business partners, scale operations, manage escalations, roll out tooling, and drive operational efficiency in a fast-paced, high-growth business area.You will operate with a high degree of autonomy on ambiguous problems for Connectivity — driving execution across the operations network. This role supports Meta's significant anticipated capacity and centralized warehouse growth in 2026. You will and grow processes, maintain engagement with multiple stakeholders, and envision the future systems and processes needed to support growing customer needs. The role has high visibility and drives large-scale execution and transformation across Meta's multi-echelon supply chain with 7 days operations coverage with 5 days working. Logistics Operations Manager Responsibilities: Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduledDefine and enforce allocation frameworks that direct constrained inventory toward highest-impact programs and business-critical deploymentsTriage competing requests using clear criteria (revenue impact, program milestone risk, deployment criticality) and communicate trade-off decisions to stakeholdersLead cross-functional prioritization forums to align XFN partners on high-impact shortages and drive down shortages for deploymentContinuously refine prioritization rubrics based on post-mortem learnings and shifting business prioritiesCoordinate day-to-day deployment planning and execution to move data center hardware from Meta's North American distribution network into deployed, live capacityManage the movement of goods and equipment by building efficient operations and schedules for on-time deliveryAlign on required value-added services (VAS) processes to support connectivity gear at distribution and deployment sites across 3PLs, value-added services providers, and XFN, and deploy to meet customer needsOversee on-site 3PL and warehouse vendor operations to ensure quality control and compliance with Meta's policies, procedures, and safety protocolsDefine standards, metrics, and procedures that maximize deployment efficiencyTrack KPIs (on-time delivery, transit times, cost reporting) and act on the data to resolve bottlenecks and operational risksSupport root-cause analysis (RCA) on inventory discrepancies, including Sarbanes-Oxley inventory-control requirementsAssess supply chain costs attributed to each program to clarify how current priorities affect supply chain performance Minimum Qualifications: 5+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing5+ years of experience operating in a matrixed organization, independently identifying, managing, and solving complex, ambiguous problemsProven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environmentDemonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regionsHands-on experience with logistics management systems (WMS/TMS/OMS) and transportation logistics servicesExperience in performance analysis, detailed reporting, and cost management / budget adherenceWillingness and ability to travel (estimated \~25%) to warehouse and 3PL locations across North America for on-site management and auditing Preferred Qualifications: Track record leading initiatives across a geographically distributed, cross-functional environment with a high degree of ambiguityDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience in logistics operations in a global, high-growth environmentExperience with the import/export environment of 3PL/carrier operationsExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Master's degree in Supply Chain Management, Industrial Engineering, Operations, or MBAUnderstanding of relational databases and ERP systems (Oracle or similar), plus MS Access, Excel, and Project About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com. $89,000/year to $135,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.