Jobs · Management · Missouri

Logistics Manager

Michaels Stores · Kansas City, MO · 6 days ago
ManagementFull-time

About the role

The Merchandise Manager at Store - KC-STATELINE, MO drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
  • Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
  • Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
  • Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
  • Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
  • Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
  • Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Requirements

Minimum Type of Experience Required: 3+ years retail leadership experience.

Work Environment

  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings.

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