Logistics Manager

Position Summary

Crescent Logistics Managers are responsible to manage and operate a high performing reliable business committed to meeting all our customer’s needs, our company’s needs and our people’s needs. The business will operate as outlined in the Crescent Way — 3 P’s: Purpose, Process, People — while building on our culture of: Doing it Right, Doing it Safe, Doing it Well.

Essential Duties And Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe.
• Ensure a work environment which is safe and maintained where our people can safely grow and develop.
• Continually seek out and remove all forms of risk.

People

• Select the best people to be part of Crescent.
• Train to ensure each person is competent.
• Assess to ensure the fair and accurate evaluation of each person’s performance and potential.
• Recognize to ensure each person feels appreciated for the value they provide.
• Develop method to collect people feedback and ensure proper and timely response is provided.

Productivity

• Maximize site capacity and output capability through the planning and scheduling of all resources.
• Assess / verify the ongoing need for resources.
• Validate the use and continuous improvement of all production and operational processes.

Quality

• Determine and adhere to all quality standards.
• Ensure our customer need for quality is understood and built into each process.
• Ensure the root cause for all escapes is identified and corrected.
• Ensure inventory accuracy.

Data Integrity

• Operate with a reporting system/tools ensuring the complete integrity of all data.

Customer Value

• Understand the nuances of each customer and their needs.
• Report well documented and accurate metrics – DSR’s and KPI’s.
• Build a strong reputation with our customer as being a customer centric business leader/manager.

Financial

• Align and optimize all resources to meet or exceed annual budget targets.
• Identify and use competitive suppliers.

Cultural Competencies

Do It Right

• Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People.
• Continually improving the quality of our product and services.
• Monitoring and measuring every key ingredient which could negatively impact our quality.
• Doing it Right ensures we will always be a Premier Service Provider.
• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement.
• Provide direction and rally the team impetus, forge teams.
• Provides constructive performance feedback.
• Willingness to make personnel changes.
• Develops readiness for delegation to others and then does delegate to others.
• Willing to take calculated risks.

Do It Safe

• Providing a safe environment and supporting our people to reach their highest potential.
• A safe environment where all forms of risk are assessed and controlled.
• A safe environment open to new ideas, where our people’s opinions and overall well-being count.
• A diverse environment where everyone fits and can be successful.
• Self-assured.
• Able communicator — good clarity, balanced talker and listener.
• Patient.
• Effectively assertive and able to handle conflict and confrontation situations.
• Solution vs. blame oriented.
• Mixture of firmness and flexibility.
• Has energy and enthusiasm.
• Holds self and others accountable.

Do It Well

• Optimizing all our resources to efficiently and effectively perform all tasks well.
• Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone.
• At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
• Systematic trainer, willing and able to develop people.
• Good work ethic, task focused and willing to extend extra effort.
• Able to follow structure where it exists and create structure where it does not.
• Resilient — able to deal with the unexpected, not easily flustered.
• Has sense of urgency.
• Follows up to ensure quality task completion.

Work Environment / Physical Demands

Fast paced environment, requiring Logistics Managers to adapt to continuous changes in schedules, volumes, staffing and shift requirements.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.

Management Reasoning And Organizational Skills

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience.
• Practical problem solver.
• Ability to anticipate and look ahead.
• Mental agility and the capacity to handle an up-tempo work pace.
• Idea generator.
• Has viable administrative, organizational and time management skills.
• Can shift focus as needed.
• Thorough, accurate, detail-oriented.
• Effective time manager and prioritizer.
• Exhibits big picture thinking and a combination of short term and longer-term thinking.

Systems Usage

• Customer Systems
• Kronos