Logistics Manager
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross-regional scale.
This role will be located in Berwick, PA.
Responsibilities
- Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor
- Determine timelines that meet business and customer expectations; ensure they are met
- Partner with the management team to establish and maintain quality control standards
- Remove roadblocks and obstacles for major initiatives
- Act as the primary point of contact for communication and escalation to both internal and external teams/customers within the respective area
- Serve as the primary developer of team strategies, vision and goals for the team in alignment with the broader organization
- Ensure operational practices are fully compliant with legislation and policy
- Generate and/or filter information from higher levels of management to teams; create, manage, and support recognition and communication programs
- Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives
- Serve as the primary facilitator of team coordination and cohesion
- Maintain a strong focus on personal and team growth and development
- Support projects outside of day-to-day operations
- Distribute new opportunities fairly amongst the team when available
- Hold regularly scheduled 1:1's with a focus on personal development
- Ensure accountability and documentation on coaching opportunities
- Open new requisitions and ensure bar is being raised with new internal hires
- Be accessible at all times via telephone, text, or similar instant messaging platforms
- Participate in management escalations occurring outside normal business hours as needed (including late night/early morning/overnight situations)
- Champion continuous improvement by driving process standardization and continuous improvement across the org
- Contribute to operational deployment plans outlining critical and best practice launch activities
- Teach how to create documents, processes, tools and metrics that reflect outcomes
- Conduct post-deployment evaluations to measure launch effectiveness (PDSA)
- Advise team members on process improvement strategies
- Conduct monthly audits using a standardized checklist
- Lead team meetings; represent Logistics locally and/or globally
- Travel between sites and across the cluster based on the need of the team and business
- Design and implement the risk assessment framework for the AWS transportation program
- Anticipate challenges/obstacles the transportation business would encounter while expanding geographies
- Manage overall compliance of the program
- Research state/local level fleet and driver regulations and ensure specific SOPs are in place
Qualifications
Basic Qualifications:
- 3+ years of logistics operations experience
- 4+ years of shipping & receiving, inventory and warehousing practices experience
- 5+ years of work in a management position with 5 or more direct reports experience
Preferred Qualifications:
- Experience in retail, operations and/or business management
- Experience working in supply chain, transportation, project management or management consulting
- Experience prioritizing and managing time effectively in dynamic environments
- Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
- Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience with Microsoft office tools like Word, Excel, Outlook, and OneNote
Pay
113,600.00 - 160,000.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave