Logistics Loading Dock Coordinator

In this role, you will report to the Site Manager and work closely with Avantor’s Advanced Laboratory Services professionals to serve customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Responsibilities

• Prepare, package, and process domestic and international shipments in accordance with applicable regulations and customer requirements.
• Support Dangerous Goods classification activities utilizing Safety Data Sheets (SDS) and regulatory guidance.
• Generate, verify, and maintain shipping documentation, including:
  • Commercial invoices
  • Customs documentation
  • Airway bills
  • Shipping labels
  • Export/import paperwork
• Coordinate shipment schedules with carriers, freight providers, and cross-functional teams.
• Ensure compliance with SOPs, safety standards, GMP/GLP requirements, and applicable transportation regulations.
• Support issue resolution, corrective actions, and continuous improvement initiatives.
• Coordinate and prioritize daily shipment and loading dock workflows.
• Support frontline team members in shipment preparation, sample handling, and documentation activities.
• Provide first-level escalation support for operational issues and shipment delays.
• Monitor adherence to operational procedures, quality standards, and regulatory requirements.
• Assist with inventory, warehousing, and distribution activities as needed.
• Support audits, inspections, and compliance-related activities.
• Perform shipping and receiving activities in a regulated loading dock environment.
• Safely operate material handling equipment, including forklifts and pallet jacks.
• Load, unload, inspect, and stage incoming and outgoing shipments.
• Maintain organized and compliant storage areas.
• Ensure proper documentation and traceability for all incoming and outgoing materials.

Requirements

• Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred.
• Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing, or supply chain environments.
• Experience coordinating shipment activities and supporting logistics operations.
• Experience working within a loading dock or warehouse setting.
• Knowledge of domestic and international shipping processes and documentation.
• Experience operating forklifts and/or pallet jacks.

Preferred Experience

• Hands-on experience handling regulated, hazardous, or Dangerous Goods materials.
• Experience working in GMP, GLP, GxP, pharmaceutical, biotechnology, laboratory, or other regulated environments.
• Familiarity with global shipping, import/export documentation, customs requirements, and compliance regulations.
• Experience supporting audits, inspections, CAPAs, or regulatory compliance programs.
• Experience in laboratory sample management or controlled material handling.

Skills

• Working knowledge of Dangerous Goods regulations, including:
  • IATA
  • ADR
  • IMDG
• Understanding of Known Consignor requirements.
• Knowledge of GMP, GLP, and GxP standards.
• Familiarity with warehouse, inventory, materials management, and distribution processes.
• Proficiency with Microsoft Office and logistics-related systems.
• Understanding of Lean Manufacturing or Six Sigma principles is a plus.
• Strong organizational, documentation, and problem-solving skills.
• Ability to prioritize multiple tasks in a fast-paced operational environment.

Physical Requirements

• Ability to work in a shipping, warehouse, and loading dock environment.
• Ability to lift, move, and transport materials in accordance with safety guidelines.
• Ability to stand, walk, bend, and perform material handling activities for extended periods.
• Ability to safely operate forklifts, pallet jacks, and related equipment as required.

Benefits

• Health & Wellness
  • Comprehensive Medical, Dental, and Vision coverage
  • Wellness programs
  • Eligible for medical coverage starting Day 1
• Time Off
  • Paid Time Off (PTO)
  • Company-paid holidays
  • Choice holidays
• Financial Well-Being
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Commuter benefits
  • 401(k) retirement plan
  • Tuition assistance
  • Employee Stock Purchase Plan discount

Pay

Hourly pay range: $26.00 - $28.00

The expected pre-tax annual pay for this position is $45,000.00 - $72,450.00. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

Schedule

First Shift

Location: Lexington, MA