Logistics Coordinator - Inbound

Inbound Shipment & Transportation Management

• Cooking and tracking inbound shipments to ensure on-time delivery from suppliers and vendors.
• Working with freight forwarders, carriers, and customs brokers to arrange transportation and resolve shipping delays.
• Maintaining and monitoring import processes, including customs clearance, duties, and tariffs.
• Creating, reviewing, and approving shipping documents, invoices, and bills of lading.

Purchase Order & Supplier Follow-Up

• Monitoring open purchase orders after placement and proactively following up with suppliers regarding shipment readiness, ship dates, and delivery status.
• Maintaining accurate expected receipt dates and shipment status information within ERP systems and internal tracking tools.
• Identifying potential supply risks, late deliveries, and material shortages before they impact production schedules.
• Escalating supplier performance issues and unresolved delivery concerns in a timely manner.
• Tracking supplier on-time delivery performance and supporting corrective actions for recurring service issues.

Communication & Issue Resolution

• Proactively communicating shipment delays, supplier issues, inventory risks, and transportation challenges to Planning, Purchasing, Operations, and other stakeholders.
• Ensuring inbound shipment status is communicated before receipt dates are impacted.
• Responding to supplier, carrier, and internal inquiries within established service expectations.
• Escalating critical supply chain issues requiring management intervention.
• Maintaining effective communication across cross-functional teams to support uninterrupted production and customer service.

Documentation & Compliance

• Maintaining accurate records of inbound shipments, freight documentation, and customs documentation.
• Ensuring compliance with import regulations, supplier agreements, and company policies.
• Working with Finance to ensure accurate invoicing, duty payments, and freight charges.
• Ensuring freight damage, shortage, and loss claims are properly documented, submitted, tracked, and resolved in a timely manner while maintaining complete claim records and supporting documentation.

Supplier & Vendor Coordination

• Developing and maintaining effective working relationships with suppliers, carriers, freight forwarders, and customs brokers to support efficient inbound logistics operations.
• Cooking and coordinating with suppliers and service providers to resolve shipment issues and support continuous improvement in supplier delivery performance.

Freight Budget Analysis & Reporting

• Aiding in the development and tracking of the freight budget for inbound logistics.
• Supporting monthly reviews of actual freight costs vs. budget, identifying key variances and cost drivers.

• Cost Management & Optimization

  • Analyzing freight costs and working with carriers to negotiate competitive shipping rates.

  • Qualifications

    • AA degree required or 3+ years of experience in a similar field or work environment required.
    • Effective interpersonal skills. Strong written and oral communication skills; must be able to communicate with all levels of the organization.
    • Demonstrated ability to manage a high volume of purchase orders, supplier communications, and shipment activities simultaneously.
    • Demonstrated ability to proactively manage supplier follow-up, shipment tracking, and issue resolution with a strong sense of urgency.
    • Strong organizational skills with proven ability to prioritize competing demands and meet deadlines.
    • Strong problem-solving skills and ability to proactively identify and resolve issues.
    • Ability to work independently with minimal supervision while maintaining a high level of accountability.
    • Proven follow-through and attention to detail.
    • Knowledge of material management and ERP systems. Prior Baan system experience is preferred.
    • Must be proficient in Microsoft Office applications, including Word and Excel, with strong Excel and data-entry accuracy skills.
    • Strong commitment to ongoing process improvements and being an integral part of the success of the organization.
    • Must be a self-starter and be able to work in conjunction and independently of others in the department.

    Physical Demands

    • While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; stoop and kneel; talk and hear.
    • The employee is frequently required to sit and stand.
    • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
    • Lifting requirement: Up to 30 pounds.

    Training

    • See Qualifications section.

    Decision Making

    • As required to execute Duties and Responsibilities.

    Communication

    • Excellent communication skills.

    Equipment Used

    • Computer, copier, printer.

    Work Environment

    • Computer workstation and climate-controlled office environment.
    • May occasionally enter production areas where personal protective equipment might be required to prevent or lessen exposure to airborne powdered nutritional supplement substances.

    Benefits

    • Medical plan options – Two HMO and one PPO
    • Dental, vision, life insurance and other voluntary benefit options.
    • 3 weeks’ vacation and 11 paid holidays
    • 401K including company matching and profit sharing $1,000
    • Employee Referral Bonus
    • Quarterly employee lunches, Employee of Month and other recognition programs
    • Opportunities for advancement
    • Comprehensive training
    • Tuition Reimbursement and more!

    About the Role

    NAI is a leading expert and manufacturer of dietary supplements, and we are involved in every facet of the industry, including research, development, manufacturing, marketing, and advocacy. As a company, we continue to grow with manufacturing locations in Vista and Carlsbad, CA. We are looking for seasoned and entry level candidates that are interested in working for a global company with opportunities for growth, development, competitive pay, and benefits.

    Skills

    • Effective interpersonal skills.
    • Strong written and oral communication skills.
    • Demonstrated ability to manage a high volume of purchase orders, supplier communications, and shipment activities simultaneously.
    • Demonstrated ability to proactively manage supplier follow-up, shipment tracking, and issue resolution with a strong sense of urgency.
    • Strong organizational skills with proven ability to prioritize competing demands and meet deadlines.
    • Strong problem-solving skills and ability to proactively identify and resolve issues.
    • Ability to work independently with minimal supervision while maintaining a high level of accountability.
    • Proven follow-through and attention to detail.
    • Knowledge of material management and ERP systems.
    • Prior Baan system experience is preferred.
    • Proficient in Microsoft Office applications, including Word and Excel, with strong Excel and data-entry accuracy skills.
    • Strong commitment to ongoing process improvements and being an integral part of the success of the organization.
    • Self-starter and able to work in conjunction and independently of others in the department.

    Benefits

    • Medical plan options – Two HMO and one PPO
    • Dental, vision, life insurance and other voluntary benefit options.
    • 3 weeks’ vacation and 11 paid holidays
    • 401K including company matching and profit sharing $1,000
    • Employee Referral Bonus
    • Quarterly employee lunches, Employee of Month and other recognition programs
    • Opportunities for advancement
    • Comprehensive training
    • Tuition Reimbursement and more!

    Pay

    Competitive pay and benefits package.

    Schedule

    Full-time position.