Logistics Coordinator (FTC)

About Yoto

Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels—think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like BrainBots.

Voted the 14th fastest-growing private software technology company in Britain in The Sunday Times 100 Tech 2025; named the 94th fastest-growing company in Europe in the prestigious FT1000. Ranked 9th in Fast Company's Most Innovative Companies in 2024; featured in the Sifted 100 fastest-growing startups across the UK&I by revenue growth. Featured in Bloomberg’s 25 UK startups to watch in 2023; ranked second fastest-growing tech company in the UK in the Deloitte Fast50. Named one of TIME Magazine’s Top 100 Inventions of 2020.

We’re over 200 employees spread across the world and growing! We’re on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio.

Responsibilities

• Logistics & Warehouse (3PL) Operations:
  • Be lead contact and liaison for all North American stock-related actions
  • Manage and execute inter-warehouse stock transfers and deliveries
  • Handle ad-hoc operational requirements, including New Product Introductions, Shipping Plan creation, inventory adjustments, and inventory enquiries
  • Support reverse logistics and EOL processing
  • Ensure inventory accuracy across all systems
  • Support development, optimization, and recording of Standard Operating Procedures and reporting in line with global best practice
• Inventory Channel Management:
  • Support channel stock management allocation requirements and movements
  • Support kitting and Works Order management for B2B and Amazon FBA channels
  • Execute Amazon FBA transfer requests
• B2B & Amazon FBA Support:
  • Support casepack configuration management
  • Support Routing Guide reviews to ensure compliance and efficiency
  • Support B2B shipping and order with Special Projects teams—monitoring performance metrics such as palletization, fill rates, and chargebacks
  • Support and coordinate end-to-end shipping processes for retailer shipments
• Import, Customs & Regulatory Compliance:
  • Liaise with freight forwarders and customs brokers for all import/export movements
  • Manage any required supporting documentation
  • Ensure regulatory compliance via government platforms including CPSC eFiling and tariff/customs reporting via the ACE Portal

Requirements

• Freight Experience: 3+ years in logistics or freight management
• Fulfilment Co-ordination: 3+ years of experience in managing remote warehousing and fulfilment operations
• System Knowledge: A deep knowledge of NetSuite, or similar, ERP
• Process Improvement: A proven history of developing processes and analyzing data to drive impactful changes
• Collaboration & Mindset: Solution-oriented with excellent communication skills, a service-driven attitude, and a focus on teamwork
• AI & Automation: Proven use of AI tools, reporting, and automation to bring about process efficiencies
• Logistics & Flexibility: Comfortable collaborating remotely with global teams, willing to travel to warehouses as needed, and experience with big box retail (a plus)

Nice to have

• Shopify – backoffice familiarity
• Retailer portals – familiarity with Amazon Seller Central / Walmart Retail Link / Supplier One / APDP, or similar retailer portals

How we use AI at Yoto

We think using AI to work smarter is part of the job. At Yoto, we use AI to help us move faster and reduce manual work so we can focus our time on creativity, problem-solving, and impact. We don’t want to use AI to cut corners—it’s about smart usage that makes space for the work that really matters. Our intention is to be thoughtful about how we use AI. We treat its outputs as a starting point, not the final answer, and we take care to use it responsibly—especially given the trust families place in Yoto. We don’t expect everyone to be an AI expert, but we do expect people to be curious, to experiment, and to keep improving how they work. If you prefer to do everything manually, you might find our pace and expectations challenging. The magic at Yoto comes from people working here, not their prompts. AI should help us move faster, not change what makes working here great.

Benefits

• Flexibility:
  • Hybrid working – At least 1 day a week on average in our Brooklyn office. You are welcome and encouraged to come in more than this
  • ‘Work from anywhere’ policy to work from a different location for up to 6 weeks every year
  • Summer Hours policy to use between the months of June and August
• Financial:
  • Noncontributory Long Term Disability Insurance and Life Assurance / AD&D insurance from day one of service
  • 401(k) Retirement Savings Plan where Yoto matches up to 4% of your contributions, from day one of service
  • Generous employee referral bonus scheme
• Health & Wellness:
  • Medical, Vision, and dental insurance where 85% of costs for you and your family are paid for by Yoto
  • Wellbeing Allowance to be used for memberships, subscriptions, treatment, or therapy
  • Access to 24/7 Employee Assistance Programme (EAP) through Health Advocate
• Time Off:
  • 31 PTO days per year, which include 20 vacation days, plus 11 holidays
  • Your birthday off
  • 1 extra day of holiday for every year worked after your 2-year anniversary, up to 5 extra days
  • After 4 years of service, eligible for our sabbatical policy offering up to 3 months of unpaid sabbatical
• Helping Families:
  • Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss, and carers leave
  • Dependent Care Flexible Spending Account (FSA) which allows you to use pre-tax dollars to pay for out-of-pocket dependent care expenses
• People & Planet:
  • Up to 2 volunteer days per year
  • A Book Allowance of up to $50 a year to contribute to your professional development
• Fun Perks:
  • Your very own Yoto player and starter pack of cards
  • Regular company socials and celebrations, including our annual YotoFest

Pay

$70,000 - $80,000 based on experience

Equity and Diversity

At Yoto, we love creating a world where childhood is rich with discovery and joy. We’re also passionate about building a workplace where everyone can thrive—both professionally and personally. We value flexibility, giving our team the freedom to balance life and work in ways that suit them. We’re committed to fostering a diverse, inclusive, and equitable environment where everyone feels valued, respected, and supported.

Our Diversity, Equity, and Inclusion group—sponsored by a member of our Executive Team—meets regularly to amplify diverse voices and perspectives, ensuring that all employees have a space to be heard. We don’t just embrace differences—we celebrate them. From curating inclusive audio content for families (check out our DEI selection) to building a workforce that reflects the diversity of our community, we believe that diverse perspectives drive innovation and make us stronger.

At Yoto, hiring decisions are based on skills, experience, and passion. We work continuously to improve representation, remove bias from our processes, and ensure fair evaluation for all candidates. We invite individuals from all backgrounds to explore opportunities with us and be part of a company that champions flexibility, equity, and inclusion.