Logistics Coordinator - Bilingual (Korean/English)

About the role

Coordinate daily inbound and outbound logistics operations to ensure timely delivery. This role involves scheduling and tracking transportation activities, monitoring shipment statuses, and resolving transit or delivery issues proactively. The coordinator will prepare shipping documentation, maintain inventory records, investigate discrepancies, and support peer coordinators to maintain operational efficiency. Collaboration with internal departments and external vendors is essential to streamline workflows, while also tracking KPIs and suggesting process optimization and cost efficiency improvements. Ensuring customer requirements and Service Level Agreements (SLAs) are consistently met is a core responsibility.

Responsibilities

• Coordinate daily inbound and outbound logistics operations to ensure timely delivery
• Schedule and track transportation activities with carriers, warehouses, and customers
• Monitor active shipment statuses and proactively resolve transit or delivery issues
• Prepare and review shipping documentation, billing records, and daily operational reports
• Maintain accurate inventory records in coordination with warehouse staff
• Investigate shipment discrepancies and execute corrective actions
• Support peer logistics coordinators and work collaboratively to maintain operational efficiency
• Coordinate with internal departments and external vendors to streamline daily workflows
• Follow and help update logistics SOPs and operational guidelines
• Track KPIs and suggest ideas for process optimization and cost efficiency
• Ensure customer requirements and Service Level Agreements (SLAs) are consistently met

Qualifications

• 3+ years of logistics, transportation, or warehouse operations experience
• 1+ years of supervisory or team leadership experience
• Strong knowledge of transportation, warehouse, and inventory management
• Experience with WMS, TMS, and Microsoft Office (Excel, Outlook, Word)
• Excellent communication, problem-solving, and organizational skills
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Skills

• Knowledge of domestic trucking and freight operations
• Experience managing customer accounts and carrier relationships
• Strong analytical and reporting skills
• Bilingual English/Korean is a plus