Logistics Coordinator

About the role

We are seeking a Logistics Coordinator to join our team in Memphis, TN. This role is part of the Transportation department within Williams-Sonoma, Inc.'s dynamic and fast-paced Supply Chain organization. Our Distribution Centers serve as vital connections between factories and our retail, online, and mail-order customers worldwide.

Responsibilities

• Follow load plans and assign carriers per routing guides.
• Manage time across emails, load planning, metrics updating, and communication with carriers, distribution centers (DCs), and hubs.
• Track loads from pickup to delivery.
• Maintain trailer pools for carriers and DCs.
• Troubleshoot and diagnose in-transit issues for all loads from DC.
• Answer emails in a timely manner and organize solutions based on urgency.
• Actively participate in conference calls with WSI corporate partners, freight carriers, warehouses, final-mile hubs, and stores.
• Run and update reports as needed within various applications.
• Extract data to create reports and distribute to both internal and external business partners.
• Operate and switch between multiple DCs as needed, working from multiple interfaces.

Requirements

• High School Diploma or equivalent.
• At least 1 year of experience in logistics or supply chain industry.
• At least 1 year of proficient experience in MS Excel and Outlook.
• Excellent verbal and written communication skills, including telephone etiquette.
• Ability to work well with others and support team goals.
• Maintain flexibility and accept other duties as assigned while conducting business in a professional manner.
• Ability to work extended hours when necessary.

Preferred Qualifications

• Associate degree in a related field.
• Basic knowledge of TMS (Transportation Management System) and Yardview.
• Proficiency in Microsoft Office.

Physical Requirements

• Must be able to walk, stand, bend, and climb stairs/ladder.
• Able to sit for long periods of time.
• Able to use a computer for an extended period of time.
• Repetitive movement with hands and fingers to operate a computer, phone, and keyboard.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
• Legal and Identity Protection Plans and Pet Insurance.

Shift: Monday - Friday, 8:00 AM - 4:30 PM

Employment Type: Full Time, Non-Exempt