Logistics Coordinator
About the role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
The Logistics Coordinator plans logistics and coordinates and supports the delivery of learning events in support of the Enterprise and Americas learning portfolios. This position collaborates with learning program managers, content owners, meeting services, external suppliers, and SBU (strategic business unit) and functional stakeholders to ensure the end-to-end success of learning program delivery. The Logistics Coordinator is accountable to ensure best-in-class learning program deployment activities that achieve operational efficiency, learner satisfaction and program impact. The ideal candidate is a collaborative, results-oriented professional with a passion for learner-focused experiences and continuous improvement.
Responsibilities
- Coordinate end‑to‑end logistics and support the delivery of multiple learning program titles across the Enterprise and Americas learning portfolio (Level of engagement will vary based upon program complexity and need).
- Partner closely with program managers, facilitators, and other learning and events stakeholders to requirements to ensure successful learning program planning, delivery, and closeout.
- Manage in-Workday Learning scheduling and enrollment tracking; room reservations, and standard program communications.
- Collaborate with external learning suppliers, catering, facilities and/or venue partners, and technology teams to prepare an optimal learning environment and deliver exceptional learning experiences.
- Procure, prepare, distribute, and maintain learning materials, program assessments and facilitator resources.
- Set up and reset meeting rooms for learning programs delivered on our Davidson campus.
- Monitor attendance and support feedback collection and reporting.
- Provide as-needed end-of-program reporting.
- Track invoices and expenses ensuring accurate and responsible management of learning program budgets.
- Maintain documentation – inclusive of program delivery playbooks, communication templates, status reports and program reporting archival (as needed) to ensure comprehensive and central management of program resources.
- Provide guidance to program managers across the Enterprise and Americas team for areas of continuous improvement.
Requirements
- Associate’s or Bachelor’s degree or 3+ years equivalent experience in field of learning and development (ideally corporate learning), human resources and/or events management.
- Experience in logistics planning and deployment of small (
- Superior attention to detail, customer focus, time management and organizational skills.
- Proven ability to work independently in a fast-paced environment, managing multiple stakeholders.
- Strong interpersonal skills; ability to effectively communicate and build trust with all levels of internal company and external associates, both written and orally.
- Ability to write clear, consistent process documentation with a lens toward continuous improvement.
- Ability to diagnose low-complexity technical issues (e.g, device connectivity to accessories) a plus.
- Novice-to-Intermediate-level experience with learning management (Workday Learning) and feedback (Qualtrics) management tools preferred.
- Intermediate level proficiency using Microsoft Office software: Excel, Word, PowerPoint, Teams, SharePoint.
- Novice-to-Intermediate familiarity with the application of AI.
- Experience using case management software (ServiceNow) preferred.
- Experience using project management software (e.g. MS Project, Smartsheet, Jira,