Logistics Coordinator
Tessenderlo Kerley, Inc. is a company of diverse businesses unified by shared values and vision. We serve the agriculture, mining, industrial, and water reclamation markets with a broad range of products and technologies worldwide. Serving these customers well is a passion and commitment that the people of Tessenderlo Kerley find rewarding, empowering, and meaningful.
About the role
Join our Transportation team as a Delivery Specialist, and you will be part of an award-winning Supply Chain team committed to safety and customer excellence. Our transportation team is a vital artery of our success, thriving in offering innovative solutions and high-quality, reliable transportation services in a demanding, growing business culture.
As the Delivery Specialist, you will work with three other specialists, focusing on safely managing bulk and packaged shipments to customers and terminals. You will collaborate closely with truck drivers, third-party carriers, supply chain peers, and sales teams to meet and exceed customer expectations.
Responsibilities
- Manage and arrange safe transit of liquid bulk shipments for Tessenderlo Kerley's customers.
- Daily interface with customers in a courteous manner, using independent judgment when handling loads based on economics, equipment specifications, availability, and driver availability.
- Keep customers apprised of delivery status.
- Work with supply chain peers (planners, plant sites, customer service, sales, etc.) to forward-manage trucking assets.
- Collaborate with third-party carriers, supply chain peers, and sales to develop efficient shipping routes.
- Direct all activities related to distribution, routing, tracking, and costing.
- Investigate complaints and inquiries to arrive at satisfactory results for customers.
- Partner with third-party carriers/dispatchers to ensure DOT regulations, including Hours of Service requirements, are followed.
- Identify cost-reduction opportunities without jeopardizing service.
- Develop and nurture relationships with internal and third-party transportation service providers.
- Execute during seasonal spikes in demand for trucks.
Requirements
- High School Diploma or GED required.
- Working knowledge of 49 CFR.
- 2-3 years’ experience with truck dispatching, preferably with bulk tankers.
- Fundamental mathematical and negotiation skills.
- Excellent verbal and written communication skills.
- Ability to communicate concisely, professionally, and effectively.
- Proven track record of agility to respond to customer changes.
- Fundamental literacy with basic computer programs (MS Office Suite, independent ERP systems, etc.).
- Experience with SAP is preferred but not required.
- Set high standards of performance; assume responsibility and accountability for completing assignments.
Benefits
- Medical, dental, vision, and prescription coverage (low employee premiums).
- 401k Plan with dollar-for-dollar matching, up to the first 5% of employee contribution.
- 401k Company Retirement Contribution at year-end, equal up to 4% of annual base salary.
- Short-Term Incentive awards based on measured performance criteria.
- Life Insurance – 2x annual base salary.
- Paid vacation, sick time, and 10 paid holidays per year.
- Tuition Reimbursement – up to $5,000 per calendar year (non-taxable).
- Adoption Assistance – up to $7,500 in reimbursement assistance.
- Business Travel Life & Accident Insurance.
- Flexible Spending Account.
- Telemedicine program – for you and your dependents.
- Long-Term Disability insurance.
- Company referral program.
Work Environment
- Work/life balance.
- Fun and rewarding environment.
- Learning, development, and teamwork.
- Community involvement/outreach.
- Challenging and meaningful work.