Logistics Coordinator
About the Opportunity
The organization is seeking a Full time Logistics Coordinator to support the day-to-day coordination of transportation, shipment documentation, and delivery tracking across domestic and international operations. Reporting to the Logistics Manager, this role serves as a key resource within the logistics function, supporting shipment visibility, carrier communication, document management, and reporting activities. The Logistics Coordinator is responsible for coordinating transportation, maintaining shipment documentation, tracking deliveries, and ensuring accurate logistics records across manufacturing partner locations in the United States, Europe, and Asia, as well as customer destinations across North America, Europe, and other international markets. This is a remote role based in the United States.
Responsibilities
- Coordinate domestic and international shipments through approved transportation providers, including standard freight, heavy haul, and specialized equipment transportation.
- Create, review, and maintain shipping documentation, including bills of lading, commercial invoices, packing lists, certificates of origin, and related logistics records.
- Monitor shipment status and provide proactive updates to internal stakeholders regarding delays, exceptions, and delivery confirmations.
- Maintain accurate shipment tracking information and logistics records in organizational systems.
- Communicate with carriers, freight forwarders, customs brokers, suppliers, and internal stakeholders regarding shipment activity.
- Assist with transportation scheduling and carrier appointment coordination at manufacturing partner sites and customer delivery locations.
- Support proof of delivery collection and document retention requirements.
- Maintain organized electronic shipment records and documentation in accordance with operational procedures and retention requirements.
- Assist with special logistics projects and continuous improvement initiatives as assigned.
- Perform other duties as assigned in support of operations and supply chain activities.
Qualifications
Required Qualifications:
- Minimum of four years of experience in logistics, transportation, shipping, supply chain, customer service, or related operational support functions.
- Working knowledge of domestic and international transportation processes, shipping documentation, and logistics coordination activities.
- Demonstrated experience coordinating shipments and communicating with carriers, suppliers, customers, freight forwarders, customs brokers, or transportation providers.
- Proficiency with Microsoft Office applications, particularly Excel and Outlook.
- Strong organizational, time management, and problem-solving skills.
- Excellent written and verbal communication skills.
- Demonstrated ability to work independently and effectively in a remote work environment.
- Strong attention to detail and commitment to data accuracy.
Preferred Qualifications:
- Bachelor's or Associate degree in Business, Supply Chain, Logistics, or a related field, or an equivalent combination of education and relevant work experience.
- Direct experience coordinating shipments of industrial equipment, HVAC equipment, data center cooling equipment, or comparable specialized freight.
- Direct experience with international logistics, including customs documentation, tariff considerations, and cross-border shipping requirements.
- Experience coordinating logistics for contract manufacturing operations across multiple geographies.
- Working knowledge of transportation management systems, enterprise resource planning platforms, or comparable logistics tracking software.
Schedule
Remote position based in the United States. Standard business hours, with core working hours overlapping the operations team's schedule and flexibility required to accommodate coordination with counterparts across multiple time zones. Occasional after-hours availability required during time-sensitive shipment events or delivery situations. Potential opportunities for travel and professional growth.