Logistics Coordinator

About the role

As a Logistics Coordinator you perform daily logistics operations to ensure timely and cost-effective transportation and distribution of goods. You coordinate shipments, work with transportation providers, and ensure compliance with company and regulatory standards.

Responsibilities

• Coordinate the movement of goods and materials across multiple locations ensuring timely and efficient deliveries.
• Communicate with suppliers, carriers, and internal teams to manage shipping schedules and resolve any transportation issues.
• Monitor and track shipments, providing updates and addressing transportation delays.
• Ensure compliance with regulatory and company guidelines for the transportation and handling of goods.
• Negotiate charges and fees with carriers and logistic providers to achieve cost-effective shipping solutions.
• Collaborate cross-functionally with Supply Chain and Plant operations to align execution with operational and customer needs.
• Review reports to identify areas for improvement in cost, service, and efficiency.
• Plan and tender inbound and outbound loads via the TMS with transportation service providers for assigned plants and warehouses.
• Consistently meet or exceed freight budget goals leveraging Real-Time Dynamic pricing (API) and the spot market, comparing best market rate options.
• Communicate issues related to shipment lead time and payloads.
• Leverage and monitor TMS tools to ensure service failures are minimized and communicated appropriately.
• Ensure carriers follow Refresco and TMS guidelines.
• Timely and accurately resolve rate request changes, accessory charges additions, and invoice discrepancies.
• Schedule pick-up appointment times as required.
• Build consistent relationships and communications with transportation service providers and be knowledgeable of their rates, on-time service, regional strengths, and weaknesses.
• Efficiently coordinate transportation service providers with varying shipment types including dry truckload, refrigerated truckload, intermodal, less-than-truckload, tanker, and hazardous materials.
• Maintain confidentiality of company information.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (preferred).
• 2 years’ experience in logistics coordination, Supply Chain, or Transportation Management.
• Equivalent combinations of education, training, and/or experience will be considered.

Skills

• Must be able to work in a team environment.
• Ability to problem solve as first course of action.
• Excellent phone etiquette and communication skills.
• Ability to work under pressure and with time constraints in a fast-paced environment.
• Positive attitude, dependable, and responsible.
• Attention to detail and strong work ethic.
• Honesty, integrity, enthusiasm, and high energy.
• Willingness to learn.
• Proficiency with Enterprise Resource Planning (ERP) software/systems such as SAP S4Hanna.
• Experience with Transportation Management Systems (TMS).
• Microsoft Office (Excel, Word).

Working Conditions

• Work in an office environment with a designated one day per week remote option.
• Physical demands: Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory: Requires attention to detail, focusing with one or two senses at a time.
• Work environment: Fast-paced, requiring ability to remain focused under pressure.
• Mental stress: Pronounced pressure from deadlines, project management, accuracy, or similar demands.
• Limited travel required.

Benefits

• Medical, Dental, and Vision Insurance.
• Health Savings Accounts and Flexible Spending Accounts.
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance.
• Short-term disability and long-term disability.
• Pet Insurance.
• Legal Benefits.
• 401(k) Savings Plan with Company Match.
• 12 Paid Holidays.
• Vacation Days and Paid Sick Time Off Days.
• Well-being Benefit Discount and Total Reward Programs.