Logistics Coordinator

We’re Laudisi — the people behind Smokingpipes.com, Peterson of Dublin, Cornell & Diehl, Caldwell Cigar Company, and a handful of other brands you’ve probably never heard of (but our customers are obsessed with). We move product across a multi-brand, multi-entity operation spanning manufacturing, wholesale distribution, and direct-to-consumer retail — with facilities in South Carolina, a factory and office in Dublin, Ireland, and international suppliers across multiple continents. Getting things from point A to point B isn’t a background function here. It’s the circulatory system of the whole business.

About the role

Own the coordination of inbound freight, outbound fulfillment logistics, and international shipping operations across five business units. You’ll sit at the intersection of purchasing, receiving, shipping, accounting, and our international supply chain — and you’ll be the person who makes sure nothing falls through the cracks between them.

Responsibilities

• Manage inbound freight operations — carrier scheduling, shipment tracking, delivery verification, and variance resolution with domestic and international carriers
• Coordinate vendor logistics — maintain vendor compliance standards, manage carrier relationships, and negotiate freight rates to optimize cost and reliability
• Support international shipping operations — coordinate with customs brokers, manage import documentation, and ensure compliance with CBP and other regulatory requirements
• Process and resolve freight claims — damage, shortage, and loss-in-transit claims for both inbound and outbound shipments
• Administer Stock Throughput Insurance claims in coordination with our insurance partners (training provided if you haven’t done this before — what matters is that you can learn it)
• Utilize shipping platforms such as UPS Worldship, UPS Forwarding Hub, myDHL+, Stamps.com, and ShipStation to quote, book, and track export and inbound shipments

Qualifications

• Experience in logistics coordination, freight management, or supply chain operations (3 years + preferred)
• Experience with international shipping and import logistics — customs documentation, broker coordination, and regulatory compliance
• Experience filing and resolving freight claims (damage, shortage, loss-in-transit)
• Proficiency with shipping platforms — UPS Worldship, UPS CampusShip, myDHL+, Stamps.com, and/or ShipStation
• Familiarity with customs brokerage or ABI-connected software platforms is a strong plus
• Strong organizational skills and the ability to manage multiple priorities across business units without dropping threads
• Self-directed and reliable; able to manage priorities without close supervision
• A valid driver’s license and the ability to pass a criminal background check

Skills

You’re the kind of person who tracks a container from the port to the loading dock — not because someone asked you to, but because you can’t not know where it is. When a shipment shows up short, you don’t shrug and move on. You dig into the BOL, Air Waybill, and the carrier’s records until the discrepancy is resolved. You understand that logistics isn’t just about moving boxes. It’s about making sure every department that depends on what’s inside those boxes can do their job. When purchasing places an order and shipping needs to fulfill it and accounting needs to reconcile it, you’re the person who makes sure the handoffs are clean. You’re comfortable working across multiple systems, multiple carriers, and multiple business units without losing track of anything. You don’t wait to be told what’s next — you already know, because you’re paying attention. In a company with five business units and international operations, your job isn’t just to coordinate shipments. It’s to make sure the people who depend on those shipments trust that someone’s on top of it.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Six paid holidays
• Generous PTO
• 401(k) with 1:1 match up to 4% and no vesting period
• Casual dress
• Tuition reimbursement
• Referral bonuses
• Year-end bonuses
• Fresh fruit daily
• Paid luncheons
• Regular company events

Pay

$60,000.00 Annually

Culture

• A passionate group of “Laudisians” who take their work seriously and like working with other people who do, too
• A company that has grown every year for a quarter century tends to keep outgrowing what it has — and the people who’ve benefited most here are the ones who showed up with aptitude and judgment before a bigger role existed to put them in

Reality check: We work around tobacco and smoke; many of us are enthusiasts. You’ll often be in or near smoking areas, so you’ll need to be comfortable with that.