Logistics Coordinator

Responsibilities

• Answering phones and e-mails professionally and expediently.
• Adequately assess Sales rep/project manager needs and determine the reason for contact.
• Effectively route packages based on customer specifications.
• Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc.
• Notify responsible parties for special services requests.
• Identifying opportunities for process improvements to augment the level of quality of service.
• Work with external and internal clients to arrange, transport, and deliver their consignments.
• Utilize our vendors and partners to provide timely, professional, and cost-effective solutions.
• Utilize our TMS effectively and diligently.
• Communicate effectively with Sales reps/project managers, coworkers, and management.
• Have a familiarity with governmental compliance agencies such as the TSA and DOT.
• Perform other duties as needed.

Requirements

• Bachelor’s degree in supply chain, or related field preferred.
• Transportation experience or internship is ideal.
• Natural ability to multi-task in a fast-paced work setting.
• Impeccable customer service skills; ability to build trust and maintain relationships within the business.
• Ability to communicate (written and verbal) effectively in a diverse, multicultural environment.
• Excelling in meeting deadlines and demonstrating superior time management skills.
• Strong attention to detail.
• Highly motivated team player with an outgoing and positive work attitude.
• Advanced skills with Microsoft Office products and daily PC use.

Personal Characteristics

• Strong work ethic with a persistence in pursuit of objectives.
• Understanding and responsive to situations that require a sense of urgency.
• Credible with a high level of personal integrity.
• Loyal and dedicated to the success of colleagues and team members.
• Optimistic toward all activities, able to transmit this optimism to others.
• Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture.

Pay

Hourly Rate Range: $23.87 - $28.00

Schedule

Four 10-hour shifts. All shifts include a 30-minute lunch.

Monday - 10:30am - 9:00pm EST
Tuesday - 7:00am - 5:30pm EST
Wednesday - 7:00am - 5:30pm EST
Thursday - 10:30am - 9:00pm EST
Friday - 10:30am - 9:00pm EST
Saturday - 7:00am - 5:30pm EST
Sunday - 7:00am - 5:30pm EST