Logistics Coordinator

Responsibilities

• Manage the process once the original event request has been processed and the ICS approved.
• Confirm the availability of inventory for each event and communicate confirmations to the event owner.
• Maintain the overall order management within the department.
• Manage the Inventory planning for each event, aiming for a 1st pass 90%+ fill rate.
• Serve as a mentor to those in the Convention Coordinator I position.
• Create and track all events as per the SOP for this process.
• Periodically update the available inventory master file for use at events.
• Process and coordinate all incoming requests for Convention shipments.
• Enhance product knowledge and act in a consultative fashion when working with request, suggesting appropriate options and alternatives.
• Work with Marketing and Sales to manage product requests for company conventions, lab events, and meetings.
• Collaborate with the warehouse team to coordinate all shipments and maintain proper inventory levels.
• Process daily, weekly, or monthly reports as requested.
• Ensure all problems are resolved and follow-up is completed in a timely manner and according to service level agreements.
• Stay current on promotions, procedures, policies, product updates, and system changes.
• Comply with Federal & State regulations and adhere to compliance requirements.
• Flag any requests requiring further review and recommend process improvements to ensure efficiency in all conventions processes.
• Run and maintain weekly and monthly reports.
• Provide backup support where needed within the department.

Requirements

• Punctual and able to sustain attendance guidelines.
• Able to work remotely and have an adequate space in the home to work comfortably.
• Excellent organizational skills to maintain prioritization of responsibilities and workload.
• The ability to multi-task as orders and calls may need to be taken simultaneously.
• Attention to details to provide accurate information and available options to account executives.

Qualifications

• A minimum education level of a High School Diploma, with an advanced degree preferred.