Logistics Coordinator

CURA is an award-winning third-party logistics provider coordinating the movement of goods across North America. Our mission is to simplify and expedite the transfer of goods nationwide, with a commitment to delighting customers and exceeding partner expectations. Named a 2023 and 2024 ‘Best Place to Work’ by the Tampa Bay Business Journal, CURA is based in Tampa, Florida, in a historic, renovated cigar factory offering collaborative, state-of-the-art office space.

About the Role

We’re seeking a dynamic Logistics Coordinator to join our fast-paced team in Tampa, FL. This role involves supporting customers by building orders, dispatching trucks, and making appointments. You’ll thrive in a high-energy environment, solve puzzles, and provide outstanding customer service. Training pay starts at $60k, with industry-leading uncapped commission-based pay at 3%.

Responsibilities

• Serve as the primary contact for vendor relations, handling calls and emails professionally while optimizing the vendor network by finding new partners, negotiating rates, and scheduling appointments.
• Create and manage customer orders by transferring data from PDFs, Excel, and Outlook to our web-based software.
• Collaborate with brokers to identify and resolve issues, ensuring smooth operations between vendors and CURA.
• Monitor shipments hourly via web-based applications, providing real-time updates to customers and vendors.
• Accurately input and update load data in our internal platform.
• Assist with daily customer billing and accounting tasks, working cross-functionally with other teams.
• Deliver top-notch customer service to customers, vendors, and team members.

Qualifications

• Proficiency in Microsoft Office (Excel, Outlook, etc.).
• Experience with data entry and computer-based applications.
• High school diploma or GED required; associate or bachelor’s degree preferred.
• Previous experience in logistics, transportation, purchasing, import/export, freight brokering, or supply chain is a plus.
• Familiarity with drayage, ports, or container shipping companies/steamship lines (SSL) is a bonus.
• Strong written and verbal communication skills.
• Keen attention to detail and ability to multitask.
• Self-starter with problem-solving skills and exceptional customer service abilities.

Skills

• Analytical Skills: Ability to assess needs and measure effectiveness.
• Interpersonal Skills: Strong ability to work with diverse groups and build relationships.
• Creativity: Innovative approach to developing engaging materials.
• Technical Proficiency: Skilled in using various training technologies and platforms.

Schedule

Full-time position, 40 hours per week, in-person/onsite role.

Benefits

• 401(k)
• Medical, dental, and vision insurance
• Flexible spending account
• Health savings account
• Life insurance
• 22 days of paid time off annually
• Parental leave