Logistics Coordinator

Duties and Responsibilities

• Coordinate and schedule inbound and outbound shipments (ocean, rail, truckload, LTL)
• Manage routing and carrier assignment aligned with cost and service targets
• Track shipments proactively and resolve delays or disruptions in real time
• Retail & Customer Fulfillment Support delivery execution to major retail partners (e.g., big box, grocery, farm & fleet, club channels)
• Ensure compliance with routing guides, appointment scheduling, and delivery windows
• Minimize chargebacks through proactive issue resolution and accurate documentation
• Carrier & 3PL Coordination Serve as primary point of contact for carriers, freight forwarders, and 3PL partners
• Maintain carrier performance (ontime delivery, cost, service failures)
• Support spot quotes and rate validation when required
• Documentation & Compliance Prepare and validate shipping documents (BOL, commercial invoice, packing list)
• Ensure compliance with domestic and international shipping requirements
• Support customs documentation and coordination for import shipments
• Systems & Data Management Maintain accurate shipment data in OSCA/ERP systems
• Track and report key logistics KPIs (OTIF, transit time, cost per shipment)
• Auxiliary freight audit and invoice validation processes
• Continuous Improvement Identify opportunities to improve service levels, reduce costs, and streamline processes
• Support logistics initiatives such as network optimization, carrier consolidation, and digital visibility tools

Qualification Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience)
• 2–5 years of experience in transportation, logistics, or supply chain operations
• Strong knowledge of domestic transportation (TL, LTL, intermodal)
• Proficiency in Excel and logistics systems (TMS, ERP)
• Excellent communication and problem-solving skills
• Ability to maintain regular and predictable attendance

Physical Requirements

• Normal office environment