Logistics Coordinator

About the role

The Logistics Coordinator manages all aspects of logistics throughout BrightFarms' supply chain. This role supports the company's mission to transform how produce is grown and delivered with its expanding network of eight high-tech, sustainable hydroponic farms.

Responsibilities

• Coordinate daily transportation operations across all BrightFarms greenhouse locations
• Plan and optimize shipments, including mode selection, routing, consolidation, multi-stop loads, and expedited shipments
• Secure carrier capacity and ensure proper equipment availability to meet shipping schedules
• Schedule and manage pickup and delivery appointments with customers, carriers, suppliers, and greenhouse operations
• Maintain required shipment documentation, including Proof of Delivery (POD), temperature records, and delivery confirmations
• Communicate shipment status, appointment updates, and operational issues to internal stakeholders, customers, and carriers
• Monitor shipments from dispatch through delivery, proactively managing delays, service exceptions, temperature alerts, and other transportation issues
• Build and maintain strong carrier relationships while monitoring performance, identifying service failures, and escalating recurring issues
• Cover special transportation requests, including sample shipments, donations, and material deliveries
• Review freight invoices, evaluate accessorial charges, and support freight claims through documentation and carrier communication
• Generate transportation reports and monitor key performance indicators (KPIs) to identify trends, improve service, and reduce costs
• Support transportation sourcing activities, including routing guide maintenance and Requests for Proposal (RFPs)
• Develop, maintain, and improve logistics Standard Operating Procedures (SOPs) and work instructions
• Support new customer launches, network expansion initiatives, and other cross-functional logistics projects
• Provide remote and occasional onsite support to greenhouse operations and Farm Support
• Ensure compliance with company policies, food safety standards, and transportation regulations
• Perform other duties as assigned

Requirements

• Bachelor’s Degree in Supply Chain Management or related field and 2+ years of Industry experience
• Experience with supply chain software (i.e., TMS, WMS, and ERP systems)
• Experience with transportation across all modes, HOS regulations, equipment constraints, etc.
• Proven problem-solving ability; comfortable analyzing data and presenting recommendations
• Ability to read and interpret general industry documentation
• Effective communication skills, including writing, speaking, and interpersonal communication
• Good time management and organizational skills
• Effective collaboration and teamwork abilities
• Quick critical thinking and problem-solving abilities
• Strong negotiation skills
• Advanced computer skills, including full proficiency with Microsoft Office Suite
• Great interpersonal skills with the ability to influence others at all management levels
• Ability to work in a fast-paced environment across multiple locations
• Strong teammate, with the innate ability to build and maintain strong cross-functional relationships
• Understanding of the supply chain, including common obstacles and effective solutions
• Strong analytical and problem-solving skills with a detailed understanding of supply chain cost drivers

Qualifications

• Preferred qualifications include good time management and organizational skills, effective communication skills, proven problem-solving ability, and advanced computer skills.