Logistics Coordinator

About the role

The Logistics Coordinator supports transportation operations in a fast-paced supply chain environment by managing shipment execution, maintaining accurate transportation data, and delivering exceptional service to customers and carriers. This role suits a detail-oriented, customer-focused professional who thrives under deadlines, communicates clearly, and consistently delivers accurate, high-quality work.

Responsibilities

• Provide timely shipment status updates and transportation-related information to customers and carriers.
• Create, update, and manage transportation orders within company systems to support daily operations.
• Activate shipments and ensure the timely execution of freight movements from pickup through delivery.
• Build, assign, and manage loads while maintaining complete and accurate data in all systems.
• Schedule pickup and delivery appointments with customers, warehouses, and carriers to meet service expectations.
• Track and trace shipments to ensure on-time performance and proactively address service issues or delays.
• Enter transportation events and shipment updates into operating systems to maintain real-time visibility.
• Process and complete freight invoicing activities in accordance with company procedures and timelines.
• Monitor assigned task boards, work queues, and email accounts to respond promptly to customer and carrier inquiries.
• Communicate effectively with internal teams, customers, and carriers to resolve operational issues and provide clear updates.
• Escalate complex questions, service disruptions, or operational issues according to established procedures.
• Validate shipment and load information to ensure accuracy, completeness, and compliance with requirements.
• Maintain transportation records and document events in alignment with Standard Operating Procedures (SOPs).
• Utilize operational systems to accurately capture shipment activity, status updates, and exception handling.
• Follow defined escalation procedures and training guidelines when handling exceptions or service concerns.
• Ensure compliance with company policies, customer requirements, and operational standards in all transportation activities.
• Manage multiple tasks and priorities in a high-volume environment while maintaining service levels and accuracy.

Essential Skills

• A High School Diploma or GED.
• One year of customer service experience.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and a high level of accuracy in data entry and documentation.
• Ability to learn new technology and transportation management systems.
• Strong customer support skills with a focus on responsiveness and follow-through.
• Effective verbal and written communication skills for interaction with customers, carriers, and internal teams.
• Proficiency in data entry and administrative support tasks.
• Ability to multitask while maintaining quality and meeting deadlines.

Additional Skills & Qualifications

• Bachelor's degree from an accredited college or university.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
• Customer service experience in a call center, transportation, logistics, or similar high-volume environment.
• Experience working in supply chain, logistics, transportation, or operations environments.
• Demonstrated prioritization, time management, and organizational skills.
• Experience with logistics operations, shipment tracking, and load management.
• Strong problem-solving skills and the ability to follow established escalation procedures.
• Comfort working with operational systems and transportation management tools.
• Interest in long-term role development, with a commitment to remain in the position for at least one year before pursuing other internal opportunities.

Work Environment

This role operates in a professional office environment that supports both onsite and remote work. The position requires frequent interaction with customers, carriers, and internal stakeholders and involves managing a high volume of transactions and communications while maintaining service levels and operational accuracy. During the first three weeks, training takes place onsite from Monday through Friday, 4:00 PM to 12:00 AM. For the following two weeks, employees transition to their assigned schedules while continuing to work onsite with leadership support and hands-on floor experience. After completing the five-week training period, employees move to a primarily remote work arrangement, with a requirement to report to the office one day per month or as needed. Open remote schedule options include coverage across Sunday, Monday, Tuesday, Friday, and Saturday, with shifts such as 8:00 AM–5:30 PM, 4:00 PM–10:30 PM, and 4:00 PM–12:30 AM, depending on assignment. Employees have the option to work in the office at any time in addition to their scheduled onsite days.

Job Type & Location

This is a Contract position based out of Eden Prairie, MN.

Pay And Benefits

The pay range for this position is $21.50 - $21.50/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.