Logistics Coordinator

About the role

The Logistics Coordinator role is at an Associated Packaging, Inc. branch office. This role is responsible for supporting the customer service team, warehouse operations and sales support of the branch. Work environment includes a standard office setting with warehouse duties as needed.

Responsibilities

• Set delivery appointments for inbound PO’s and update calendar
• Verify and enter inbound PO’s (receive)
• Verify lot # or serial #
• Enter put away locations
• Process outbound paperwork
• Verify outbound shipments
• Perform cycle count verification for accuracy and investigate discrepancies
• Maintain forklift certification and serve as forklift trainer for the branch
• Facilitate/schedule MHE service (main contact)
• Serve as back‑up for warehouse personnel
• Provide freight quotes to customer service team
• Schedule outbound freight shipments and arrange carrier pickup
• Process pick sheets and BOL’s
• Coordinate with freight carriers on claims to ensure timely processing and resolution
• Work with the Freight Specialist on freight damage claims
• Process and pay branch invoices (products, freight, office supplies) to accounting
• Process open sales orders to generate customer billings
• Conduct safety audits, inspections as needed, and maintain product quarantine area (Safety Coordinator)
• Manage third‑party warehouse transactions: inbound product, outbound shipment processing, inventory monitoring, outbound freight cost control
• Other duties as assigned

Requirements

• Forklift certification
• OSHA 10‑hour certification preferred
• Minimum of 3 years’ experience with logistics, freight carriers, or warehouse
• Knowledge of LTL, TL, and small parcel operations
• Lean Six Sigma (or equivalent) root cause problem solving experience preferred

Skills

• Excellent verbal, written communication, and interpersonal skills
• Experience using Microsoft Office 365 products (Outlook, Word, Excel) as well as ERP and Transportation Management systems
• Experience with NetSuite and/or FreightPop preferred
• Ability to work independently and manage priorities to achieve goals
• Ability to work in a team environment