Logistics Business Line Leader
About the role
The Practice Director oversees strategies and efforts relative to client experience, profitability, technical quality, innovation, business development, and employee engagement for the practice. This position is heavily matrixed and may include accountabilities across the Sector Leadership team.
Major Accountabilities
Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.
Oversees effective management of employee relations and personnel matters including all employment actions within the practice.
Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
Taeks with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.
Demonstrates an organization-wide mindset, cooperating across practice leadership to collectively meet sector goals.
Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
Builts and maintains client relationships across all geographically strategic locations.
Mentors project staff on client expectations, service standards, and practice trends.
Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.
Teams with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.
Aids sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.
Mentors others to share expertise and knowledge of market, clients, and projects.
Makes sure to monitor and utilize company and industry trends to ensure the company maintains a competitive position within the practice.
Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients.
Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview.
Assists sector leadership to procure opportunities that align with the sector strategy.
Leads communication and collaboration across the practice to ensure consistency across projects.
Assesses and communicates the staffing and resource needs for the practice to sector leadership.
Implements process changes in alignment with company strategies and processes to improve client experience.
Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.
Education, Experience, Licenses, Skills & Abilities
Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.
Minimum of ten (10) years of relevant experience, with a minimum of five (5) years leadership/management experience.
History of building strong teams to improve the client experience and drive business results.
Proven track record in engaging with clients and maintaining effective relationships over time.
Demonstrated ability to achieve measurable results based on client satisfaction.
Demonstrated understanding and participation in professional networks in the AEC industry.
Perks
Flexible Work Hours
Casual Dress Code
Paid Volunteer Time
Paid Parental Leave
Health and Wellness Initiatives
Receptive and Forward-Thinking Leadership
Clear Career Path Options
Industry-leading 401K match and profit sharing
Employee Stock Ownership Plan
Paid Training for Professional Development
Performance Bonuses
Comprehensive and Extensive Insurance
Paid Term Life and Disability
Health Savings Account & Flexible Spending Accounts
Paid Time Off and Sick Time
Financial Wellness & Coaching Program
Benefits
Industry-leading 401K match and profit sharing
Employee Stock Ownership Plan
Paid Training for Professional Development
Performance Bonuses
Comprehensive and Extensive Insurance
Paid Term Life and Disability
Health Savings Account & Flexible Spending Accounts
Paid Time Off and Sick Time
Financial Wellness & Coaching Program
Contact Information
To apply, please visit our careers page: https://www.hendersonengineers.com/careers/