Logistics Analyst

About the Role

The Logistics Analyst will provide support for PJFS QCC transportation teams in systems administration (routing, dispatch, fleet telematics and safety systems), dispatch operations, logistics design work, resource utilization assessment, data analytics, KPI compilation and assessment, and department audits. Support will primarily be centralized from the corporate office, with occasional on-site support at QCCs.

Responsibilities

• Systems Support – Provide support for routing, dispatch, fleet telematics, and safety systems. Coordinate testing and training for system enhancements and upgrades. Perform data entry and maintenance as needed. Track system support needs to identify trends in system issues and user proficiency. Participate in limited after-hours on-call coverage.
• Operations Support – Assist QCC transportation teams by identifying and correcting systems process errors and addressing deviations from normal workflows due to demand surges, operational issues (e.g., production breakdowns), or environmental disruptions (e.g., extreme weather).
• Logistics Design Work – Support initiatives to optimize routes, fleet territory coverage, driver schedules, and equipment utilization. Partner with the inventory management team to assess fleet coverage for inbound lanes. Analyze historical data to identify trends and report on opportunities using route optimization systems and other data tools.
• Reporting – Provide detailed analysis and reporting of transportation operation performance. Create weekly scorecards and maintain KPI dashboards using data analysis, visualization, and reporting tools.
• Auditing – Use data from various systems to monitor process adherence in transportation operations, including invoice processing, driver performance, scheduling, fueling, and maintenance.

Requirements

• College degree required; bachelor’s degree or above preferred (relevant fields: mathematics, computer science, advanced statistics, logistics, supply chain management).
• Relevant work experience in logistics, supply chain management, or transportation management.
• Experience with routing/dispatch systems.

Skills

• Basic office skills: professional email and phone communication, active participation in team meetings and calls.
• Fluent in Microsoft Office suite with advanced Excel skills (lookup formulas, pivot tables, charts, macros). Proficient with Teams, CoPilot AI, and data visualization tools (e.g., Tableau).
• Familiarity with transportation management systems preferred (e.g., Manhattan, Oracle OTM, McLeod LoadMaster, TMW Appian Direct Route, OmniTracks, PeopleNet, Samsara).

Our Values

• Everyone Belongs – We believe connectedness and belonging are essential to our success.
• Do the Right Thing – We focus on quality and integrity, making the right choices even when difficult.
• People First – We prioritize taking care of each other to craft positive experiences for our customers.
• Innovate to Win – We champion and challenge for a better way in all we do.
• Have Fun – We find joy, create meaningful impact, and celebrate the journey together.

Core Competencies

• Customer Centric – We leverage data and insights to craft experiences that build relationships, trust, and excellence.
• Results Driven – We focus on measurable outcomes, remaining optimistic and persistent even in challenges.
• Continuous Improvement – We champion better through strategic risk-taking and experimentation.
• Bias for Action – We lead courageously, drive decisions, and maintain agility in a dynamic industry.
• Winning Together – We collaborate cross-functionally to unlock our full potential.