Logistics Administrator

About the role

This role serves as a key point of contact between internal teams, customers, and logistics partners, with a strong focus on shipment coordination, compliance, system accuracy, and customer communication.

Responsibilities

• Coordinate outbound shipments to ensure on-time delivery in alignment with customer and production requirements.
• Serve as the primary liaison between carriers, customers, internal manufacturing teams, and account teams.
• Coordinate LTL, parcel, and expedited shipments as needed.
• Obtain freight rate quotes, coordinate carrier selection, and calculate freight charges and customer upcharges.
• Prepare, audit, and maintain shipping documentation including bills of lading, packing slips, invoices, and export paperwork.
• Process and reconcile shipping invoices, ensuring accuracy against customer purchase orders, quotes, and sales orders.
• Enter invoices into customer portals and internal ERP systems as required.
• Maintain organized shipment files and ensure audit-ready documentation.
• Reconcile monthly freight reports and file freight claims when necessary.
• Maintain required export documentation, including NAFTA certificates and customs paperwork.
• Enter and maintain shipment data within ERP systems (e.g., Sage / SAP).
• Maintain open and closed sales order records, ensuring accuracy throughout the shipment lifecycle.
• Create and maintain logs such as late delivery reports, manual shipment logs, and daily invoicing summaries.

Qualifications

• 2+ years of experience in logistics, order processing, or a related administrative role.
• Proficiency in data entry and logistics coordination.
• Experience working with ERP/CRM systems, specifically Sage.
• Strong Microsoft Office skills, including Outlook and Excel.
• Excellent communication and customer service skills.

Skills

• Strong attention to detail with an emphasis on documentation accuracy.
• Ability to prioritize tasks in a fast-paced, deadline-driven environment.
• Comfort working across multiple systems and customer portals.
• Strong organizational and follow-up skills.

Work Environment

This position requires working on-site from Monday to Friday, 7 AM to 4 PM, with a 30-minute unpaid lunch break. The role involves sitting at a desk for extended periods. You will be part of a friendly environment with a well-tenured team, offering a contract-to-hire opportunity for six months. This is a Contract to Hire position based out of Brighton, MI.

Pay

The pay range for this position is $24.00 - $26.00/hr.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)