Locomotive Service Engineer

About the role

Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees.

Responsibilities

• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections;
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
• Aid customers with investigating and correcting product difficulties;
• Maintain safe practices and good housekeeping;
• Train and develop new employees (hourly and salaried);
• Maintain records on work and modifications performed, and analyze data and report results;
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
• Frequent contact with customers;
• Effective contact with others;
• Promote good group relations;
• Research/coordinate special tool and material requirements;
• Aid in the investigation and documentation of product warranty issues;
• Effectively update daily shop reports as required;
• Aid in the identification, investigation, and resolution of product reliability and performance issues;
• Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
• Identify and report warranty and charge back items;
• Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct."

Qualifications and Experience Required

• Moderate level of oral and written communications skills;
• Moderate level of interpersonal skills to work effectively with customers and workforce;
• Moderate level of analytical ability where problems are complex;
• Moderate level of mechanical and electrical aptitude;
• Knowledge of fundamental inspection and reliability procedures and processes;
• Ability to read Engineering drawings;
• Knowledge of shop practices and basic machinery;
• Willingness to relocate;
• Ability to work as a part of a multi shift seven (7) day a week operation.

Essential and Physical Activities

• Strength – Must be able to lift, carry, push or pull up to 50 lbs.;
• Motion – Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders;
• Vision/Hearing Requirements – Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors;
• Work Environment – Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels;
• Emotional Demands – Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone;
• Safety – Safety Sensitive positions because it works in and around active tracks, rail cars, locomotives, and other moving equipment. Employee must abide by all safety protocols, health/medical screenings and utilize all required PPE. Included but not limited to metatarsal boots, safety glasses, gloves, respirators, hearing protection, etc.