Locksmith Technician

Key Areas of Responsibility

• Install, repair, and maintain commercial and residential hardware.
• Safe and card access experience is a plus.
• Install, repair, and maintain access control hardware.
• Modify hardware for locks.
• Create and maintain master key systems.
• Perform residential and commercial lock re-keying and pinning of locks.
• Interpret instructions in written, diagram, or schedule form.
• Troubleshoot with a variety of variables in situations.
• Clean, maintain, adjust, calibrate, and service equipment used.
• Read operating and maintenance instructions, and procedure manuals.
• Write simple correspondence.
• Effectively present information to customers and commercial clients.
• Perform basic arithmetic (add, subtract, multiply, and divide in all units of measure).
• Cut keys by code.

Operations Support

• Receive verbal instructions from management or clients/customers.
• Perform projects as directed by management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills

• Minimum of 2 years of technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Ability to build good relationships with a diverse population, including customers, partners, technicians, and company employees.
• Strong verbal and communication skills.
• Good organizational skills.
• Ability to work with minimal supervision.
• Ability to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely and accurate customer service.
• Communicate effectively with clients to determine required services.
• Respond to general inquiries from customers/clients.

Physical Requirements

• Ability to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch, and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Ability to withstand external weather conditions year-round.

Benefits

• Competitive wages
• Tools provided
• Uniforms provided
• Company vehicle
• Paid training
• Flexibility
• Career advancement opportunities
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance