Lockbox Specialist

About the Role

We are looking for a detail-oriented and dependable Lockbox Specialist to support banking operations through accurate, high-volume transaction processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment.

Responsibilities

• Process lockbox transactions accurately and on time while meeting productivity standards
• Slice, count, sort, and distribute incoming mail
• Open envelopes and batch checks, invoices, and coupons per client instructions
• Scan documents using high-speed scanners (OPEX Falcon)
• Prep scanned work for storage/retention and place accordingly
• Perform end-of-day procedures
• Perform data entry and reassociation of check images and backup documents
• Prepare outgoing mail with pre-coded alphanumeric data
• Follow internal controls, security protocols, and banking regulations
• Escalate issues promptly to management to avoid client impact
• Support other operations and administrative tasks as needed

Qualifications

• High school diploma or GED
• Ability to pass a required criminal background check and drug screening
• Bank operations, item processing, or related experience preferred but not required
• Strong 10-key and data entry skills preferred
• Ability to work independently and as part of a team
• Reliable attendance and flexibility to work additional hours with little notice
• Ability to work under pressure and meet deadlines
• Fast learner with the ability to adapt quickly and follow detailed instructions

Pay

$19.00 per hour. Please note this rate may be below your state’s minimum wage. Consider this when applying.

Schedule

9pm-5:30am Sunday - Thursday

Location: Charlotte, NC