Lock Desk Associate 1

Primary Office Location

626 Washington Place
Pittsburgh, Pennsylvania
15219

Position Overview

This position is primarily responsible for confirming the accuracy of rate lock loan attributes, staying up to date with agency and investor guidelines, communicating with mortgage staff, processing loan fundings, and uploading loan files to the servicing system.

Primary Responsibilities

• Confirm locks are completed in an accurate and efficient manner.
• Stay up to date with all agency and investors guidelines, including Fannie Mae, Freddie Mac, HUD, Federal Home Loan Bank and Private Investors.
• Communicate with the Mortgage Loan Originators to determine loan and lock status.
• Clear basic rate lock comparison screens that do not affect pricing or loan integrity when requested from various mortgage staff.
• Review and input Service Retained/Released loan fundings in the LOS.
• Service Released fundings will also be processed in servicing system.
• Prepare and send Transfer of Servicing documents.
• Compile electronic loan file to be sent to servicing system once loans are funded with investors.

Required Skills

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• Knowledge of compliance issues, secondary market and job-related policies and procedures

Minimum Qualifications

• High School or GED
• 1 year of job-related experience

Physical Requirements

Beyond Traditional Office Work

Equal Employment Opportunity (EEO)

F.N.B. Corporation (FNB) and its affiliates do not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.