Location Director

Key Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

What We're Looking For

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making. Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams. Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.

Availability

• Flexible to work evenings, weekends, and holidays to meet clinic needs.

Benefits Summary

• Competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits.
• Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally.
• Incentive compensation, including potential bonuses and commissions, depending on role and performance.

Disclaimer

• This job description is not exhaustive and may be updated at any time.
• LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship.
• Duties may be reassigned as needed.