Localization Technical Partner - Bilingual (Japanese & English) (18 months Fixed-Term Contract)

What you’ll do

• Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary.
• Manage video game hardware and software assets.
• Participate in on-site support rotation.
• Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs.
• Liaise with developers, stakeholders, project managers, Localization and Marketing teams (as well as other external parties when required) for matters related to localization, hardware and software assets, and other projects.
• Work as a point of contact of game footage localization, maintain and promote excellent relationships with internal marketing teams and business partners.
• Ensure prompt and accurate communications with understanding Japanese and American business cultures.
• Identify, research, and resolve complex technical problems.
• Coincide with other teams or specialists to resolve technical problems.
• Document, track, and monitor the problem using applicable systems and tools.
• Support Manager, Localization Management, in handling variety of ad-hoc tasks/projects when needed.

What you’ll bring

• Three (3) to four (4) years of related experience.
• Bachelor’s degree or equivalent experience required.
• Strong knowledge of Pokémon franchise would be a huge plus.
• Excellent communication skills in both English and Japanese.
• Experience in project coordination would be a plus.
• Proven ability to handle confidential information in a professional manner.
• Able to work under pressure, with tight deadlines and shifting schedules.
• Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc.
• Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus.
• Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required.
• Experience with video games (developing, playing, and/or translating).
• Self-starter, with strong organizational skills.
• Proficiency in Microsoft Office Suite.