Local Manager

Position closes August 31, 2026 at 11:59 p.m. Central Time. Reports to the Distribution Supervisor.

About the role

The incumbent maintains good public relations and ensures dependable customer service by functioning as a Manager in one or more Distribution (retail)/Operations and Maintenance (O&M) towns, representing the District in all areas of public relations, and maintaining contact with local village boards or councils as it relates to District responsibility, while performing technical line and substation work.

Requirements

• Graduate (certificate, diploma, or associate's degree) of an accredited Line Technician school, or
• Certificate from an NPPD approved program, or
• Documented Line Technician experience with another utility or electrical contractor that is considered an acceptable equivalent to the formal education options listed.

Internal incumbents who achieve a Journey Line Technician certification from NPPD must have been in a field crew environment at NPPD for a minimum of four years before they are eligible to test for the Journey certification.

Licenses and/or Certifications

• Journey Line Technician status with NPPD.
• Certified as an NPPD Switchman in Cardiopulmonary Resuscitation (CPR) and First Aid or equivalent.
• Minimum Class 'A' Commercial Driver's License (CDL); random drug and alcohol testing required.
• Confined space certification for underground vault work, when applicable.
• Clearance holder certification (must obtain and maintain).

Responsibilities

• Construction, maintenance, and operation of lines, substations, and equipment.
• Ascend and descend wood poles and steel towers of any height up to 100+ feet regularly; may climb towers and structures up to 300+ feet under specific business needs.
• Maintain and operate distribution, subtransmission, and transmission systems for retail and wholesale customers.
• Operate and maintain District vehicles and hydraulic equipment.
• Inspect and maintain substations as required.
• Patrol distribution, subtransmission, and transmission lines and facilities.
• Perform switching duties as required.
• Perform energized line work.
• Set, remove, and read District meters.
• Collect delinquent accounts and perform service disconnects and reconnects.
• Investigate high bill complaints and service interruptions to customers.
• Analyze and initiate corrective action on outages and troubleshoot service-related problems.
• Trim trees out of distribution and subtransmission conductors.
• Service street and area lighting systems.
• Process accurate notifications, service orders, material, time, and substation reports through SAP.
• Lead crews on local jobs in the absence of Supervisor or Senior.
• Provide logistics for local jobs to be performed by local crews.
• Promote, develop, and maintain positive, long-term relationships with Distribution, O&M (retail), wholesale customers, local government officials, and the general public.
• Consult with Account Managers and/or customers on new installations and changes in power needs; act as a technical resource for Economic Development needs.
• Facilitate questions and provide solutions or redirect to Account Management issues surrounding residential/commercial customer complaints, political issues, or questions referred by front line staff.
• Achieve a position as a trusted customer resource.
• Work with customers to identify special power products or resources for customers and their end-use customers.
• Regularly attend city functions that require support from the District.
• Travel as assigned for work, and be available for duty per on-call schedules as determined by the Superintendent/Distribution Supervisor. The on-call schedule for a Local Manager is more frequent than other positions as this is a main responsibility for local community support.
• Accountable for other duties as assigned.

Core Competencies

• Customer Focus
• Employees & Teamwork/Diversity & Inclusion
• Integrity/Excellence
• Public Service/Environmental Stewardship
• Safety

Pay

Pay Grade - 14. Typical starting salary range: $47.41 - $60.45 per hour. Employees may also be eligible for the Annual Incentive Program (AIP) that may supplement total compensation. Successful applicants will receive more information regarding the incentive program at the time of an interview.

Schedule

Travel required: 25% to 50% (with frequent overnight stays, more than 3 per month, typically within the state of Nebraska). Travel may fluctuate by business need. On-call duty is more frequent than other positions due to local community support responsibilities.

Benefits

• Medical and dental insurance
• 401K retirement plan
• Paid holidays
• Paid vacation
• Paid medical leave
• Training opportunities