Local Grind Coffee Shop Supervisor
London Bridge Resort · Lake Havasu City, AZ · 23 mo ago
ManagementInternship
Responsibilities
- Schedule, timekeep, and conduct daily pre-shift meetings
- Maintain and document daily pre-shift meetings and staff meetings
- Monitor and ensure health and safety of staff and customers
- Ensure proper guest service through thorough training in service sequence, product knowledge, and meeting guest needs
- Handle cash handling, safe verification, and daily deposits
- Order and manage inventory monthly
- Manage and audit all cashier open and close procedures
- Follow all audit and money-handling procedures
- Maintain impeccable cleanliness standards
- Interface with client representatives to fulfill catering and engagement event needs
- Supervise the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
Qualifications
- Strong attention to detail
- Excellent customer service skills
- Strong math skills
- Knowledge in cooking, menu planning, costing, ordering, and scheduling of kitchen workers
- Knowledge of inventory control, supplies, equipment, and food production
- Leadership and management skills
- Computer proficiency, preferably in a PC, Windows-based operating environment
- High School graduate, formal college education in hospitality, preferred
- Current alcohol awareness certification
- Microsoft Office proficiency to include Excel, Word, Outlook, and Publisher programs, POS system competency, Time Keeping competency
- Ability to work and stand for extended periods of time (8-12 hours per shift)
- Previous experience working in food & beverage or a restaurant environment, previous experience working as a barista, preferred