Lobby Lounge Server - Full time

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Responsibilities

• Describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods.
• Communicate guest orders, including any special needs or requests, to the kitchen using the hotel’s point-of-sales system.
• Coordinate food timings and check completed kitchen orders with the guest’s original order.
• Transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments.
• Properly settle voided checks or complimentary meals.

Requirements

• Minimum two years of food & beverage service or related work experience.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Hawaii Food Handler’s Card.
• Maui Liquor Card.
• Tuberculosis Clearance.
• ServSafe certification (within 3 months of hire).
• Valid authorization to work in the United States at the time of application.

Schedule

Full-time schedule based on operational needs, including evenings, weekends, and public holidays. This is a physically active role.

Pay

Hourly Rate: $16.00

Benefits

• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc.).
• Paid time off including Vacation, Sick time, Live Well Day, and Community Care Day.
• Excellent Training and Development opportunities.
• Learning & Development Subsidy.
• Many career opportunities within the hotel and across other Four Seasons properties.
• Employee Travel Program.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meal and Paid Meal Break.